Housing Apprentice - Pathway to employment

Dorset Council; Dorchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local council authority in Dorchester is seeking an Administrative Support Officer to join their Housing Supply & Placements team. This role involves managing performance data, ensuring system accuracy, and providing essential administrative support to enhance community services. Ideal for candidates with strong organisational and data management skills, it offers opportunities for training and career progression within a diverse environment committed to inclusion and equal opportunities.

Benefits

Access to training opportunities

Comprehensive benefits package

Support for personal development

Qualifications

• Experience in administrative support and service delivery.
• Ability to manage performance data accurately.
• Skilled at coordinating administrative processes.

Responsibilities

• Manage inboxes, FOI requests, and complaints.
• Lead on data cleansing and filing system updates.
• Support recruitment processes and meeting coordination.
• Extract and report performance data for internal use.
• Maintain the Housing Solutions intranet and website.
• Provide admin support to managers.
• Monitor inboxes and respond to client enquiries.

Skills

Strong organisational skills

Data management

Communication skills

Job description

Are you ready to make a real difference in your community while building a rewarding administration career in housing services? We're offering a fantastic opportunity to join our dedicated Housing Supply & Placements team-whether you're just starting out or looking to grow your skills in administration and service delivery. Administrative Support Officer Ideal for someone with strong organisational and data skills. This role supports the team by ensuring system accuracy, managing performance data, and coordinating key administrative processes. You'll be at the heart of our operations, helping the team run smoothly and efficiently.

Key Responsibilities

• Manage inboxes, FOI requests, and complaints
• Lead on data cleansing and filing system updates
• Support recruitment processes and meeting coordination
• Extract and report performance data for internal and government use
• Maintain the Housing Solutions intranet and website
• Provide admin support to managers and maintain the Information Asset Register
• Monitor inboxes and respond to client enquiries
• Update housing systems with property and client data
• Assist with rent account monitoring and recovery actions
• Help coordinate placements and voids

At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

What We Do

• provide essential services that support over 380,000 residents
• work in partnership to make a real difference
• value every role and the impact it has on our communities
• support our employees to grow, develop, and thrive

You Will

• be part of a team that works together for a better Dorset
• have access to a range of benefits and support
• have access to range of training opportunities which will help with your personal development and career progression

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve. We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible. If you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement. If you're passionate about making a difference, we'd love you to join us.