Housekeeping Trainer

PPHE Hotel Group; Greater London; On-site; Full time

Job summary

A leading hotel group in Greater London seeks a Housekeeping Trainer to lead and train the housekeeping team, ensuring high standards of cleanliness. Responsibilities include guiding new starters, conducting room inspections, and fostering a positive guest experience. Join an organization dedicated to service excellence with comprehensive benefits including competitive salary, substantial discounts, and extensive holiday entitlements.

Benefits

Heavily discounted hotel room rates

50% F&B discount

30 days holiday per year

Two free meals per day

Access to 40% of pay before payday

Recommend a Friend scheme - £750

Discounted prices at hundreds of retailers

Gym discounts

Travel season ticket loans

Company pension plan

Free dry cleaning

Qualifications

• Experience in housekeeping or hospitality is preferred.
• Ability to guide and mentor new staff members.
• Strong communication and interpersonal skills.

Responsibilities

• Guide new starters through the fundamental steps of services for Housekeeping.
• Ensure an efficient operation on the shift and take responsibility for team briefings and room inspections.
• Empower the team to be more involved in the guest experience.
• Monitor and evaluate the ongoing training to ensure all team members are educated on the correct and agreed-on company practices and procedures.
• Develop and skill up the teams and give them opportunities to take more responsibility and show their value to the business.

Skills

Training new staff

Team leadership

Room inspections

Guest experience enhancement

Job description

Our housekeeping team allows us to take pride in our appearance. Whether it is our guest's rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Trainer and we will give you the training and support to succeed.

Benefits of working for us as a Housekeeping Trainer:

• Salary: £14.30 per hour
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Start with 30 days holiday per year - incl bank holidays
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

We are looking for a Housekeeping Trainer who will:

• Guide new starters through the fundamental steps of services for Housekeeping.
• Ensure an efficient operation on the shift and take responsibility for team briefings and room inspections.
• Empower the team to be more involved in the guest experience.
• Monitor and evaluate the ongoing training to ensure all team members are educated on the correct and agreed-on company practices and procedures.
• Develop and skill up the teams and give them opportunities to take more responsibility and show their value to the business.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.