Housekeeping Supervisor - WildLand Loch Ness

WildLand Limited; Inverness; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in beautiful Inverness, Scotland, is seeking a Housekeeping Supervisor to lead a dedicated team ensuring an exceptional guest experience. The ideal candidate will have proven housekeeping experience, strong attention to detail, and a collaborative spirit. Along with a permanent full-time position, we offer competitive pay, pension, and various benefits, including private medical insurance and gym membership. Be part of our mission to inspire guests while making a meaningful contribution to our community.

Benefits

Private Medical Insurance

Health Cash Plan

Life Assurance

Income Protection Insurance

Critical Illness Insurance

Cycle to Work Scheme

Highlife Gym Membership

Online Clothing Discount

Qualifications

• Proven experience in housekeeping.
• Ability to communicate clearly and work collaboratively.
• Positive attitude and willingness to contribute to operations.

Responsibilities

• Supervise the housekeeping team ensuring high-quality guest experience.
• Identify opportunities for continuous improvement.
• Fulfil the front of house function when required.

Skills

Supervisory experience

Attention to detail

Strong communication skills

Teamwork

Job description

One Wild Team

“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly.”

The Role

Your role is to Supervise the Housekeeping Team to ensure the consistent delivery of the highest quality of Guest Experience. You will be responsible for organising the daily housekeeping operations effectively and efficiently. You and your Team will demonstrate our values and align with our Purpose, Vision and Brand, as well as the behaviours of One Wildland Team and One Wild Way.

Key Responsibilities

• Be a role model of WildLand Leadership and Team work.
• Supervise your Team to consistent high performance.
• Align you and your Team with our People Ethos and Health & Safety requirements.
• Supervise the delivery of a consistently high standard housekeeping service to all our properties.
• Partner with Front of House and Chef Team to enhance the overall guest experience.
• Identify opportunities to continuously improve the Guest Experience.
• Fulfil the Front of House function as part of a flexible and adaptable team where required.
• Participate in the WildLand management systems and processes which support a sustainable business.

Our People

We attract individuals from all walks of life and of all ages. What unites us is a shared passion for our 200-year vision, our commitment to putting people first, and working together as a team to inspire our guests and visitors.

Who you are

You will be a warm and professional individual with proven experience in housekeeping and a strong focus on detail. You will take pride in ensuring every space is maintained to the highest standard, creating a comfortable and welcoming environment for guests. You will communicate clearly and work collaboratively, with a positive attitude and a willingness to contribute wherever needed to keep operations running smoothly.

Our Offer

This position is an exciting opportunity to join a dynamic and results driven team within a growing company. Alongside competitive pay and pension, we offer a range of benefits including:

• Private Medical Insurance
• Health Cash Plan
• Life Assurance
• Income Protection Insurance
• Critical Illness Insurance
• Cycle to Work Scheme
• Highlife Gym Membership (after qualifying period)
• Online Clothing Discount

Becoming part of WildLand is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.

Location

Aldourie Castle/ Dores Inn/ Clune farm on the beautiful shores of Loch Ness, Inverness-shire, Scotland

Hours

40 hours per week; permanent; full time