Housekeeping Supervisor

NOVST-Housekeeping; Uttlesford; On-site; GBP 30,000; Full time

Job summary

A leading hotel group in Uttlesford is seeking a Housekeeping Supervisor to ensure the highest cleanliness standards of hotel rooms and bathrooms. The ideal candidate will have 4-star hotel experience, strong attention to detail, and excellent customer service skills. Responsibilities include coaching the housekeeping team, performing room checks, and engaging with guests to enhance their experience. This position offers competitive salary, staff accommodation, and various employee perks, along with opportunities for career development within the company.

Benefits

Free meals on duty

Uniform and dry cleaning

Discounts at Arora Hotels

Employee assistance programme

Life assurance scheme

Long service recognition awards

Qualifications

• Experience in a similar role in a 4-star hotel is an advantage.
• Strong attention to detail and ability to stay calm under pressure.
• Ability to provide high-quality service.

Responsibilities

• Maintain cleanliness of hotel bedrooms and bathrooms.
• Perform room checks to ensure high standards.
• Coach room attendants and coordinate cleaning schedules.
• Engage with guests to promote loyalty.

Skills

Attention to detail

Teamwork

Customer service

Coaching

Job description

Salary – £ 29835 annual, 45h a week contract

Staff accommodation - £325 per month

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Novotel London Stansted is a stylish hotel, just a short shuttle ride from the airport. It features 250 bedrooms and offers a great all-day dining restaurant, café and bar. Our four‑star hotel includes eight meeting rooms that can comfortably accommodate up to 250 guests. It also provides fitness facilities and ample parking for both guests and employees.

A bit about what you will do...

Housekeeping supervisors in our team maintain the highest standards of cleanliness of our hotel bedrooms and bathrooms. They are instrumental in creating a memorable stay for each of our guests.

• Making sure all guest rooms look well‑presented by performing room checks ensuring they have been cleaned to our excellent standards.
• Clean rooms when necessary, setting the standards for the housekeeping team.
• Coach, guide and mentor the room attendants daily.
• Co‑ordinate spring cleaning schedules of bedrooms and corridors.
• Maintain correct stock levels in housekeeping stores and check that it is stored properly.
• Engage with guests to promote guest loyalty and memorable experiences.

More about you...

• Providing high quality service comes naturally to you.
• Strong attention to detail and remaining calm under pressure.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.
• 4‑star hotel experience in a similar role a real advantage.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.