Housekeeping Supervisor

The Knaresborough Inn; Knaresborough; On-site; GBP 22,000 - 28,000; Full time

Job summary

A picturesque inn in the UK is seeking a dedicated Housekeeping Supervisor to oversee housekeeping operations. The role includes cleaning, managing supplies, training staff, and maintaining high standards of cleanliness to ensure exceptional guest experiences. Ideal candidates should have strong communication skills and a passion for cleanliness in a supportive team environment.

Benefits

Extra paid holiday for birthdays

Lead-Inn development program

Paid breaks

50% off food at any of our Inns

Discounted stays at Inns

Employee Assistance Programme

Tips through Tronc

Contributions to community initiatives

Qualifications

• Experience in housekeeping or a similar role.
• Ability to train new and existing team members.
• Knowledge of safety guidelines and maintenance reporting.

Responsibilities

• Supervise housekeeping operations in the absence of the Head Housekeeper.
• Clean rooms and maintain high standards of cleanliness.
• Report maintenance issues promptly and manage stocks of supplies.

Skills

Strong communication skills

Detail-oriented approach

Ability to work under pressure

Passion for cleanliness

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead‑Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1 / 3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24 / 7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give‑inn back scheme
• Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.

Standing proudly on cliffs above the River Nidd, Knaresborough is a place of ancient walkways, cobbled alleys, and secret passageways. The Knaresborough Inn is set in a picturesque location that offers something for everyone, with a wealth of history to explore and relaxing riverside walks to enjoy, and a vibrant town with a range of independent shops and boutiques.

You’ll Fit Right Inn

As Housekeeping Supervisor, you’ll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail‑oriented approach. You’ll take pride in your work, remain calm under pressure, and exceed guest expectations by responding effectively to requests.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, promptly reporting maintenance issues, and following safety guidelines. You’ll work closely with the team to create memorable visits, manage stocks of linen, towels, and room supplies, and train new and existing team members. Providing updates to the General Manager will be part of your role, ensuring seamless operations and exceptional guest experiences.

If you have strong communication skills, a passion for cleanliness, and thrive in a supportive team environment then we think you’ll fit right inn...