Housekeeping Attendant

Exclusive Hotels; Sparsholt; On-site; GBP 20,000 - 25,000; Full time

Job summary

A premier hospitality provider in Sparsholt is seeking a Housekeeping Attendant to uphold 5-star cleanliness standards in guest bedrooms and common areas. The ideal candidate will deliver great, unobtrusive service and manage their time effectively. Join a team that values individuality, excellent customer service, and dedication to creating a happy experience for guests. The position offers competitive benefits and opportunities for professional development.

Benefits

Competitive salary

29 days holiday

50% discount on food and beverage

Recognition and rewards scheme

Free gym access

Qualifications

• Ability to manage your own time effectively.
• Knowledge of COSHH guidelines (training provided).
• Provide unobtrusive yet great service.

Responsibilities

• Clean guest bedrooms to a 5-star standard.
• Replenish guests' supplies and amenities.
• Maintain general presentation of public areas.

Skills

Great service orientation

Time management

Confident communication

Job description

Overview

In a Nutshell

We are actively a seeking casual Housekeeping Attendant/ Room Attendant to help create happiness in amazing places by ensuring our meticulous standards of cleanliness are accomplished throughout the property.

Guests tell us they love our four poster beds, the huge bathrooms, walk in showers, pillow menus and as a member of our Housekeeping team your role will be pivotal to the success of their stay.

Package Description

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service).
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties.
• Really big discounts of room nights across all Exclusive properties.
• EAP provided by HospitalityAction.
• HospitalityEssentials discount platform — giving you access to 1,000+ shopping discounts, cashback deals, and online exercise, wellbeing & finance guides.
• Meals on duty provided for free.
• Recognition and rewards scheme.
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books.
• Cycle to work scheme.

Main Responsibilities

Lots to do but lots of fun

A Housekeeping Attendant has overall responsibility for a dedicated number of our guest bedrooms (approximately 10-11 rooms); you will ensure that they are clean to a 5 star standard and well maintained on a daily basis. This includes replenishing guest’s supplies and amenities as required preparing each room appropriately for your next guest’s arrival. You’ll also be responsible for the upkeep and general presentation of all public areas.

The Ideal Candidate

Are you right for us

As a Housekeeping Attendant your role is to deliver a home away from home experience for all our guests, and provide all the touches and comforts that are important to them.

• Provide great, yet unobtrusive service.
• Take ownership of all our guests’ requests in order to create a happy experience (it is the detail that matters!)
• Ability to manage your own time by keeping an eye on the clock. (Remember check in time is 3 o clock!)
• Knowledge of COSHH guidelines in order to carry out your role safely. (Training will be provided).
• Confident communicator – important to liaise with the various departments and your team members.

About The Company

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.