Housekeeping Assistant

Sanctuary Group; Cheltenham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A residential support organization is hiring a Housekeeping Assistant in Cheltenham. This role involves providing cleaning services, maintaining safety standards, and ensuring exceptional customer service. The ideal candidate should have previous housekeeping experience and excellent communication skills. Join a rewarding and inclusive workplace that values diversity and provides extensive training and benefits.

Benefits

28 days annual leave

Pension scheme

Health and well-being plans

Flexible working arrangements

Learning and development opportunities

Qualifications

• Previous cleaning or housekeeping experience is essential in a hotel or other residential setting.
• Ability to work on own initiative and with fast changing requirements.
• Excellent customer service and communication skills.

Responsibilities

• Provide an efficient cleaning service in a luxury environment.
• Identify and report any hazards and faults.
• Ensure the highest level of customer service is maintained.

Skills

Previous cleaning or housekeeping experience

Ability to work on own initiative

Excellent customer service skills

Ability to work in a team

Job description

Overview

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.

New Court, Lansdown Rd, Cheltenham, GL50 2JG

£12.21 per hour

35 hours per week

Sanctuary Supported Living is delighted to be recruiting for a Housekeeping Assistant at our privately owned retirement development, New Court, Cheltenham.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Housekeeping Assistant will include:

• Providing an efficient cleaning service in a luxury environment, including completing laundry for communal areas and owners’ apartments
• Identifying and reporting any hazards and faults to ensure a safe environment is maintained
• Organising stores on site and carrying out checks of equipment, replacing when necessary
• Ensuring that the highest level of customer service is maintained at all times
• Any other tasks as required

Skills and experiences:

• Previous cleaning or housekeeping experience is essential in a hotel or other residential setting
• Ability to work on own initiative and with fast changing requirements
• Previous experience of working to deadlines and prioritising workloads
• Excellent customer service and communication skills
• Ability to work in a team and help colleagues as and when required

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• 28 days annual leave (including public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference: 226225

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.