Housekeeper

The Milner York-Housekeeping; Upper Poppleton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A welcoming hotel in York is seeking a Linen Porter who will ensure the delivery of high cleanliness standards throughout the hotel. Responsibilities include collecting and replenishing linen, assisting guests with their needs, and maintaining organized storage areas. The ideal candidate is detail-oriented, has a positive attitude, and works effectively as part of a team. This role provides opportunities for career development in a supportive environment that values each individual. Compensation is at minimum wage.

Benefits

Discounted hotel room rates

Enhanced maternity and parental leave

Flexible working arrangements

Free meals on duty

Social and wellness events

Qualifications

• Keen eye for detail and commitment to cleanliness standards.
• Ability to work efficiently during busy shifts.
• Flexible and willing to assist where needed.

Responsibilities

• Collect, distribute and replenish linen as required.
• Transport soiled linen to laundry areas.
• Maintain cleanliness in linen storage and service areas.
• Assist with special requests from guests.
• Work closely with other departments to enhance guest experience.

Skills

Attention to detail

Positive attitude

Strong communication skills

Teamwork

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day\'s holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A LINEN PORTER AT THE MILNER YORK

What you\'ll be doing...

• Collect, distribute and replenish clean linen to housekeeping floors, service areas and departments as required
• Remove soiled linen and transport it safely to designated laundry areas
• Assist with the organisation and rotation of linen stock to ensure availability and quality
• Ensure linen cupboards and storage areas are kept clean, tidy and well organised
• Follow correct manual handling procedures when lifting and transporting linen
• Adhere to health & safety, COSHH and infection control procedures at all times
• Support the Housekeeping team during peak periods, including weekends and holidays

• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

WHAT WE NEED FROM YOU

• A keen eye for detail and a commitment to high cleanliness standards.
• A positive, can-do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organised and focused during busy shifts.
• A team player who\’s flexible and willing to help wherever needed to keep things running smoothly.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

Compensation: Minimum Wage