Housekeeper

Inn Collection Group; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company is seeking a dedicated Housekeeper to maintain high cleaning standards and contribute positively to the team environment. The role demands reliability, attention to detail, and the ability to handle guest needs promptly. Join an award-winning team and enjoy various employee benefits including birthday leave and discounts at inns.

Benefits

Extra paid holiday for birthdays

50% off food at any Inns

Discounted stays

Confidential support through Employee Assistance Programme

Qualifications

• Reliable with a passion for cleanliness.
• Detail-oriented and able to remain calm under pressure.
• Ability to respond promptly to guest needs.

Responsibilities

• Cleaning rooms to high standards.
• Ensuring public areas are clean and welcoming.
• Collaborating with the team to maintain a positive environment.

Skills

Reliability

Attention to detail

Ability to remain calm under pressure

Job description

Overview

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth and honesty, all with the goal of Making People Happy.

Benefits

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just GBP1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with GBP50 on same day bookings.
• It\'s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
• Tronc (tips) to the team.
• Contribute to a company that gives back through our Give-inn back scheme.
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Location

Standing proudly on cliffs above the River Nidd, Knaresborough is a place of ancient walkways, cobbled alleys, and secret passageways. The Knaresborough Inn is set in a picturesque location that offers something for everyone, with a wealth of history to explore and relaxing riverside walks to enjoy, and a vibrant town with a range of independent shops and boutiques.

You\'ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you\'ll work collaboratively, contributing to a positive and efficient work environment.

Responsibilities

• Cleaning rooms to high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues.
• Following safety guidelines and working to create memorable visits for our guests.
• Managing stocks of linen, towels, and room supplies effectively.
• Collaborating with the team to maintain a positive and efficient work environment.

Qualifications

• Reliable with a passion for cleanliness.
• Detail-oriented and able to remain calm under pressure.
• Ability to respond promptly to guest needs and maintain high standards of cleanliness.
• Age-related pay rates apply for Under 21s.

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija\'s video to learn more about our Housekeeping roles.