Housekeeper

NHS; Staines-upon-Thames; On-site; GBP 30,000; Full time

Job summary

A prominent healthcare provider in Staines-upon-Thames is seeking a dedicated Housekeeper to maintain cleanliness and hygiene within the Main Outpatients Department. The role involves supporting clinical staff, ensuring equipment is sanitized, and assisting with meal service when needed. Ideal candidates should have relevant housekeeping experience, strong communication skills, and the ability to work in a team. This permanent full-time position offers a salary of £29,179 per year, including HCAS.

Benefits

On-site staff nursery

Wellbeing practitioners

Employee assistance programme

Qualifications

• Experience in housekeeping is essential for this role.
• Communicating effectively with staff and patients is crucial.
• Basic computer skills are necessary.

Responsibilities

• Maintain a tidy and uncluttered environment in all patient and staff areas.
• Clean and store general and specialist equipment according to guidelines.
• Assist nursing staff and ensure cleanliness of store rooms.

Skills

Housekeeping experience

Good standard of written and verbal communication

Computer literacy

Ability to work successfully as part of a busy team

Clerical skills

Ability to organise and prioritise workload

Job description

Job Summary

The Housekeeper plays a vital role in maintaining a clean, safe, and welcoming environment within the Main Outpatients Department. This position supports the clinical team by ensuring hygiene standards are upheld, equipment is maintained and cleaned according to policy, and supplies are appropriately managed. The housekeeper also contributes to patient care by assisting with meal service, as necessary, and supporting effective communication between patients, staff, and visitors.

Key Responsibilities

• Maintain a tidy and uncluttered environment in all patient and staff areas.
• Clean and store general and specialist equipment in line with manufacturer guidelines and trust policies.
• Participate in cleaning audits and report any deficiencies.
• Support the nursing team in ensuring store rooms and equipment areas remain clean and organised.
• Assist in monitoring and reporting faulty clinical equipment, ensuring items are decontaminated before return.

Patient and Staff Support

• Assisting with meal service, as necessary, and supporting effective communication between patients, staff, and visitors.
• Welcome and orient patients and visitors, promoting a friendly and informative atmosphere.

Compliance and Safety

• Adhere to all relevant trust policies and procedures, including health and safety, infection control, fire safety, and confidentiality.
• Report incidents or accidents promptly to the senior team.

Main Duties of the Job

The housekeeper will work with the Nurse in Charge of the unit ensuring that all visitors are welcomed and that excellence in customer care and front of house services are provided. This role will support nursing staff but will not replace supplement domestic services, but enhance patient experience overall. The post holder will work as an integral part of the unit team, being responsible for ensuring the delivery of a range of activities to support the clinical team in delivering care, including keeping the unit neat, tidy, uncluttered and well presented; the daily stock of clinical supplies and for equipment cleaning and maintenance across MOPD Department. They will be responsible for maintaining a safe and comfortable clinic rooms and environment and will work flexibly.

About Us

Development and staff wellbeing. Your growth and personal happiness matter to us. After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing. From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation. To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities. We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards. Wherever you work across our organisation, we look forward to welcoming you.

Details

• Date posted: 20 January 2026
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £29,179 a year per annum incl HCAS (pro-rata)
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 396-NN-7602723-GO-LP
• Job locations: Kingston Hopsital, Galsworthy Road, Kingston Upon Thames, KT2 7QB

Person Specification

• Houskeeping experience
• Good standard of written and verbal communication
• Computer literacy
• Ability to work successfully as part of a busy team
• Clerical skills (for example simple filing, record keeping and letter writing)
• Ability to organise and prioritise workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

• Employer name: Kingston and Richmond NHS Foundation Trust
• Address: Kingston Hopsital, Galsworthy Road, Kingston Upon Thames, KT2 7QB
• Employer's website: https://www.kingstonandrichmond.nhs.uk/