Housekeeper

Inn Collection Group; Alnwick; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Alnwick seeks a friendly and detail-oriented Housekeeper to join their team. The successful candidate will maintain high cleanliness standards in guest rooms and public areas, manage supplies effectively, and ensure memorable visits for guests by providing excellent service. This is an excellent opportunity to be part of an award-winning team that values warmth and customer focus.

Benefits

Extra paid holiday on birthday

Development program support

Paid breaks

50% off food

Stay for GBP1 during off-peak months

1/3 off room bookings year-round

GBP50 on same-day bookings

15% off for loved ones

24/7 confidential support

Community giving initiatives

Best Pub Employer recognition

Qualifications

• Passion for cleanliness and reliability.
• Ability to remain calm under pressure.
• Must work collaboratively in a team.

Responsibilities

• Clean rooms to high standards.
• Ensure public areas are welcoming.
• Manage stocks of linen and supplies.
• Report maintenance issues promptly.

Skills

Reliable

Detail-oriented

Excellent guest service

Team-oriented

Job description

Overview

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. We deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth and honesty, all with the goal of Making People Happy.

Benefits

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just GBP1.
• Take advantage of the chance to explore our locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with GBP50 on same-day bookings.
• Your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is available with our Employee Assistance Programme.
• Contribute to a company that gives back through our Give-inn back scheme.
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Role

Housekeeper

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you\'ll work collaboratively, contributing to a positive and efficient work environment.

Responsibilities

• Clean rooms to high standards and ensure public areas are clean and welcoming.
• Report maintenance issues promptly.
• Follow safety guidelines and create memorable visits for guests.
• Manage stocks of linen, towels, and room supplies effectively.

Qualifications

• Reliable with a passion for cleanliness.
• Detail-oriented and able to balance multiple tasks.
• Capable of remaining calm under pressure and providing excellent guest service.
• Team-oriented and able to work collaboratively in a positive environment.

Additional Information

Age-related pay rates apply for Under 21s.