House Cleaners

ServiceMaster Clean of Fraser Valley; Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A franchise cleaning service based in Manchester is looking for House Cleaners to join their team. You will have the chance to make a difference in people's lives by helping with fire and water damage restoration. Candidates should be self-motivated, possess excellent communication skills, and have a high school diploma or GED. The role involves managing jobs, responding to customer inquiries, and supervising production technicians, with competitive pay between $15-$17 per hour and benefits over time.

Benefits

Paid holidays after 6 months

Paid vacation after 1 and 3 years

$50 bonus for being on call

5-10% commissions for referrals

Qualifications

• Strong communication skills are essential for explaining processes to customers.
• Experience in the cleaning or restoration industry preferred.
• High school diploma or GED required for all candidates.

Responsibilities

• Complete jobs following SERVPRO processes per work order.
• Supervise production work and monitor assigned jobs.
• Manage customer relationships and respond to inquiries.

Skills

Written and oral communication

Cleaning/restoration experience

Ability to travel

Education

High school diploma/GED

Job description

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new House Cleaners. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Manage and complete jobs according to SERVPRO® processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.

Responsibilities:

• Explain processes and answer customer questions, as needed
• Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
• Communicate clear expectations to Production Technicians and supervise their activities
• Perform production processes as scheduled and ensure quality control
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
• Resolve problems quickly as they arise
• Manage job file documentation to ensure complete and accurate project details
• Manage and control costs of production projects
• Manage and control assets by protecting and using equipment and materials properly
• Clean and maintain vehicles, equipment, warehouse, and office areas
• Perform sales and marketing activities, including add-on sales and security checks

Qualifications:

• Effective written and oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• Ability to travel locally or out of state when necessary

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects
• After 6 months 6 major holidays paid
• After 1 year 1 week paid vacation
• After 3 years 2 weeks paid vacation
• $50 bonus for being on call
• 5-10% commissions for referrals

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Compensation: $15-$17hr

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

How many years of experience do you have in the commercial cleaning and restoration or insurance industry? *

How proficient are you working with mobile devices? *

Are you able to regularly lift 50 pounds? *

Do you have an eye for detail (Cleaning) *

WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth

The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.