Hotel Sales Manager

Delta Hotels by Marriott Liverpool City Centre; Liverpool; On-site; GBP 30,000 - 45,000; Full time

Job summary

A city center hotel is seeking a Hotel Sales Manager to develop customer relationships and drive sales. The ideal candidate has a proven sales background in a hotel environment, strong coaching skills, and the ability to manage stakeholder relationships. This role includes various perks such as discounted hotel accommodation and a comprehensive training program.

Benefits

Complimentary use of the hotel gym

Tasty and Varied Meals in our Associate Dining Facility

Discounted Hotel Accommodation Worldwide

23 days holiday plus 8 Bank Holidays

Cycle to work scheme

Comprehensive Training and Development program

Qualifications

• Proven track record in hotel sales management.
• Experience in coaching and developing team members.
• Strong understanding of market trends and competitor analysis.

Responsibilities

• Build relationships with new and existing customers.
• Manage and develop relationships with key stakeholders.
• Identify new business opportunities to achieve revenue goals.
• Ensure effective collaboration with the Senior Event Manager's team.
• Comply with health and safety regulations.

Skills

Relationship Building

Sales Management

Team Coaching

Strategic Thinking

Job description

We have an exciting opportunity for a Hotel Sales Manager to join the team at the Delta Hotels By Marriott Liverpool City Centre.

The Role

As Hotel Sales Manager, you will play a key role in maintaining and building strong relationships with our key clients, be accountable for proactively soliciting and managing special corporate accounts, group and catering-related opportunities along with total account management of the existing account portfolio. Your focus is to build long term, value-based customer relationships that enable achievement of hotel sales budgets to promote brand loyalty and increase market share.

You Will Be Responsible For, But Not Limited To

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within the community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Ensures that the Senior Event Manager and their team are working effectively and efficiently to deliver and exceptional customer experience
• Assist other departments wherever necessary and maintain good working relationships within the whole hotel
• Comply with hotel security, fire regulations and all health and safety legislation
  
  

Our Ideal Candidate

You will have a proven track record in a similar role within a hotel environment. Experience in coaching and developing team members, driving sales and delivering financial results. You will have a warm people orientated demeanour, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.

Perks You Deserve

We’ll support you in and out of the workplace by offering:

• Complimentary use of the hotel gym.
• Tasty and Varied Meals in our Associate Dining Facility
• Enrolment in the Benefit Hub Website - Access to unlimited deals from retailers to restaurants, cinema’s and more
• Discounted Hotel Accommodation Worldwide for you and your Friends & Family
• 23 days holiday plus 8 Bank Holidays.
• Annual Performance Related Pay Review
• Cycle to work scheme
• Pension & Life Assurance
• Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Comprehensive Training and Development program
• Company Pension scheme
• Complimentary Carparking