Hotel Maintenance & Guest Experience Technician

Aimbridge EMEA; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality company seeks a Hotel Maintenance Assistant in Leeds, UK. The ideal candidate will ensure the hotel's facilities are well-maintained, respond to maintenance requests, and perform routine repair tasks. This role emphasizes delivering exceptional guest experiences while handling various maintenance tasks, requiring a basic understanding of technical systems and strong communication skills. Competitive benefits such as training opportunities, hotel discounts, and access to employee assistance programs are offered.

Benefits

Industry-leading training

Hotel discounts

Access to Stream pay

Employee assistance program

Uncapped incentives

30 days holiday

Staff meals on duty

Access to gym facilities

Qualifications

• Basic knowledge of maintenance and repair techniques, particularly plumbing, electrical, and HVAC.
• Strong communication and customer service skills.
• Ability to identify potential maintenance issues proactively.
• Effectively manage time to prioritize hotel projects.
• Familiarity with maintenance management software.

Responsibilities

• Respond to maintenance requests promptly.
• Perform routine maintenance tasks efficiently.
• Troubleshoot and repair hotel equipment.
• Coordinate with vendors and contractors.
• Ensure hotel facilities are clean, safe, and maintained.

Skills

Maintenance knowledge

Communication skills

Attention to detail

Time management

Technical skills

Job description

A leading hospitality company seeks a Hotel Maintenance Assistant in Leeds, UK. The ideal candidate will ensure the hotel's facilities are well-maintained, respond to maintenance requests, and perform routine repair tasks. This role emphasizes delivering exceptional guest experiences while handling various maintenance tasks, requiring a basic understanding of technical systems and strong communication skills. Competitive benefits such as training opportunities, hotel discounts, and access to employee assistance programs are offered.