Hotel Duty Manager - Lead Guest Experience & Operations

RBH; Belfast; On-site; GBP 24,000 - 30,000; Full time

Job summary

A prominent hospitality company in Belfast is seeking a Duty Manager to oversee hotel operations, ensuring a safe and welcoming environment for guests. No prior managerial experience is required; they value personality and potential. Key responsibilities include managing shifts, addressing guest concerns, and maintaining hotel standards. The role offers a great benefits package including discounted room rates and flexible work arrangements. Join their dedicated team and contribute to a thriving workplace culture.

Benefits

Discounted hotel room rates

Extra days holiday for birthdays

Flexible working arrangements

Pension

Free meals on duty

Qualifications

• Desire to manage and grow within the company.
• Excellent communication skills to engage effectively with guests and team members.

Responsibilities

• Act as an ambassador for the hotel and set an example for the team.
• Ensure the safety and cleanliness of the hotel for guests and staff.
• Manage shift staffing and address any guest issues promptly.
• Oversee operational workflows and support team members as needed.

Skills

Friendly personality

Decision-making ability

Organizational skills

Leadership skills

Numeracy skills

Ability to work under pressure

Interpersonal skills

Well-presented appearance

Job description

A prominent hospitality company in Belfast is seeking a Duty Manager to oversee hotel operations, ensuring a safe and welcoming environment for guests. No prior managerial experience is required; they value personality and potential. Key responsibilities include managing shifts, addressing guest concerns, and maintaining hotel standards. The role offers a great benefits package including discounted room rates and flexible work arrangements. Join their dedicated team and contribute to a thriving workplace culture.