Hotel - Duty Manager

Premier Inn; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known hotel chain in Glasgow seeks a dedicated Duty Manager to lead their team and ensure an outstanding guest experience. Ideal candidates have previous leadership experience and strong customer service skills. This position offers a competitive pay rate of up to £13.36 per hour and permanent contracts with a clear career path and various employee benefits.

Benefits

Whitbread Benefits Card

Pension and saving schemes

Discounts on shops and travel

Qualifications

• Experience in retail or leadership roles.
• Proven ability to inspire and lead a team.
• Strong focus on customer experience.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure health & safety standards are met.
• Create an exceptional guest experience.

Skills

Leadership

Customer service excellence

Communication

Organizational skills

Job description

Overview

Duty Manager - Premier Inn at Glasgow city centre Buchanan Galleries. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other roles where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.

Details

PAY RATE: Up to £13.36 per hour (day shift)

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 35 hours a week

LOCATION:

Premier Inn Buchanan Galleries
St Andrews House
141 West Nile Street
Glasgow
G1 2RN

What you’ll do

Join our team at Glasgow city centre Buchanan Galleries as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you\'ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\'s a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.