Hotel Cleanliness Supervisor

Marriott Hotels Resorts; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel chain in London is looking for a Housekeeping Supervisor to support daily operations and ensure cleanliness standards are met. The role involves conducting inspections, managing team assignments, and providing exceptional guest service. Candidates should be physically capable and able to work in a fast-paced environment. A competitive salary and various perks include comprehensive training, development programs, and generous holiday entitlement.

Benefits

28 days holiday

Annual Performance Review pay adjustments

Complimentary gym and spa access

Free meals while at work

Marriott Discount Card

Employee Assistance Programme access

Qualifications

• Strong communication skills to liaise with teams.
• Ability to manage inventory and stock control.
• Physical capability to lift, carry, and stand for longer periods.

Responsibilities

• Conduct room inspections for cleanliness.
• Communicate daily room assignments to staff.
• Supervise and motivate housekeeping team members.
• Respond to guest requests promptly.
• Report and follow up on maintenance issues.

Skills

Service focus

Teamwork

Safety awareness

Job description

Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London

St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King’s Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay – it’s a place to belong, grow and be part of something extraordinary.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
• Annual Performance Review pay adjustments.
• Complimentary gym and spa access.
• Free meals while at work.
• Dry-cleaning service availability for uniforms.
• Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
• 50% discount at any of the St. Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
• Travel ticket season loan.
• Life Assurance Scheme
• Cycle to work scheme.
• Employee Assistance Programme access.
• Mental Health First Aiders within the team
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations, among many other benefits
• Outstanding Wellness program

Position Summary

This role supports the Housekeeping Manager in the daily operation of the department, ensuring all guest rooms and public areas meet established cleanliness and presentation standards. The position oversees room inspections, coordinates daily room assignments, assists with staff supervision, and acts as a key liaison between Housekeeping, Front Office, Engineering, and Laundry. A strong focus on service, safety, and teamwork is essential.

Responsibilities:Here's what your journey with us entails

• Conduct thorough room inspections to ensure compliance with brand, safety, and cleanliness standards.
• Communicate room assignments, updates, and operational changes clearly throughout the shift.
• Manage inventory and stock control for supplies, equipment, and linen.
• Complete daily reports, logs, and system updates accurately and on time.
• Supervise, motivate, and support housekeeping team members to maintain smooth operations.
• Train and onboard new staff, ensuring consistent service standards.
• Assign and monitor tasks to achieve quality, productivity, and timely completion.
• Coordinate with other departments for seamless hotel operations.
• Enforce safety procedures, proper PPE use, and prompt reporting of hazards or incidents.
• Deliver professional and discreet guest service; respond promptly to requests and concerns.
• Report and follow up on maintenance issues and safety concerns.
• Verify room status, resolve discrepancies, and distribute daily assignments.
• Oversee housekeeping and laundry activities for efficient workflow.
• Physically able to lift, carry, push, and pull housekeeping items; comfortable standing, walking, and bending for extended periods.

Join Our Team:Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Info

• Job Identification 25200428
• Job Category Housekeeping & Laundry
• Posting Date 12/18/2025, 11:45 AM
• Apply Before 01/15/2026, 11:45 AM
• Job Schedule Full time
• Locations Euston Road, London, NW1 2AR, GB