Hostel Assistant

Career Choices Dewis Gyrfa Ltd; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community housing organization in the United Kingdom is looking for a Hostel Assistant to join their team. This permanent role involves providing support and accommodations for families in need, ensuring a high-quality service as the first point of contact. The ideal candidate will possess strong communication skills, a good standard of education, and experience in a reception role. This position is key in maintaining a safe environment and building trusting relationships with tenants. If you have a positive attitude and a passion for helping others, apply now.

Qualifications

• Experience working in a reception role.
• Ability to maintain a safe and secure environment.
• Health and Safety knowledge.

Responsibilities

• Provide high-quality service as the first point of contact.
• Build trusting and respectful relationships with tenants.
• Maintain safe and secure accommodation for tenants.

Skills

Communication skills

Empathy

Teamwork

Building relationships

Education

Good standard of education

Job description

An opportunity has arisen for a Hostel Assistant to join Cadwyn’s supported housing team on a permanent basis.

About Us The Cadarn Housing Group is the parent company with Cadwyn Housing Association, Newydd Housing Association, Newydd Maintenance Limited, Living Quarters (Lettings and Sales) Wales Ltd, and Igneous as subsidiaries.

Cadarn Housing Group is the parent of the Group and provides oversight and support services role.

Newydd Housing Association is a charitable housing association, that offers nearly 3,000 affordable homes for rent and sale to people where need is at its greatest in Mid and South Wales, working in several local authority areas.

Cadwyn Housing Association owns and manages 3,000 homes for affordable rent and low-cost home ownership as well as a range of community regeneration initiatives.

About the role Our hostel for families provides support and accommodation to prepare families in securing and maintaining a tenancy.

The hostel can be a fast paced environment, where residents are supported with a wide range of needs including domestic abuse, substance mis-use, mental ill health and child protection issues.

As a Hostel Assistant, you will ensure Supported Housing residents and stakeholders are provided with a high-quality service as the first point of contact.

The role involves working with tenants who may be difficult to engage with and as such you should have the skills to build trusting and respectful relationships.

The role is also key to maintaining safe and secure accommodation for tenants.

About you You will have a good standard of education, demonstrable experience of working in a reception role, safeguarding along with IT & communication skills.

As a Hostel Assistant, you will need to have previous experience of maintaining a safe and secure environment, health & Safety and working as part of a team.

So, if you have a positive attitude, empathy, love building and maintaining relationships, have bags of enthusiasm and a passion for helping others and making a difference along with the skills to work with minimal supervision and take own initiative, then why not apply?

For full information and to apply, please visit the Cadarn Group website

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).