Hospitality Supervisor Apprenticeship Level 3

Lifetime Training; Ovingdean; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading hospitality group in England is seeking a Supervisor to join their team in Ovingdean. This role involves leading and inspiring the pub team, ensuring excellent customer service, and overseeing daily operations. Successful candidates will have previous supervisory experience and a passion for the hospitality industry. The position also offers apprenticeship opportunities for professional development. Join a supportive team that values personal growth and a vibrant work environment.

Benefits

30% off at all locations

Reliable hours contract

£4.50 meal deal during shifts

Flexible and part-time hours

A range of employee discounts

Apprenticeship programmes

Support for financial and emotional well-being

Qualifications

• Previous experience in a similar Supervisor or Team Leader role.
• Ability to run shifts and manage all aspects of the pub.
• A role model for customer service.

Responsibilities

• Lead and motivate the pub team.
• Ensure smooth operation during shifts.
• Support management with daily tasks.

Skills

Leadership

Customer service

Initiative

Job description

Overview

We're on the lookout for a Supervisor to join our team!

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!

Role

As Supervisor you'll: Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

At Marston's, you will be working towards your Marston's Academy Hospitality Supervisor Level 3 Apprenticeship qualification over the course of 15 months.

Qualifications

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next

If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!

Benefits

What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Company Culture

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Marston's. Where people make pubs.