Hospitality Manager

PSR Solutions; Watton; On-site; GBP 30,000; Full time

Job summary

A leading national care provider is seeking a Hospitality Manager for a luxurious care home in Watton, Norfolk. This role requires a people-focused leader with a hospitality background to enhance the resident experience. Responsibilities include overseeing dining, housekeeping, and activities while ensuring compliance and driving service excellence. The position offers a salary of £30,000 per annum and opportunities for career progression and training.

Benefits

Comprehensive induction and training programme

Career progression & development opportunities

Employee Assistance & Blue Light Card Scheme

DBS paid for in full

Qualifications

• Background in hospitality, care, or hotel management.
• Hands-on leadership experience required.

Responsibilities

• Lead and inspire teams to deliver 5-star service.
• Oversee quality dining, collaborating closely with the chef.
• Organise and deliver engaging resident experiences.
• Ensure compliance with health, safety, and employment laws.
• Manage budgets and drive service excellence.

Skills

Strong hospitality or hotel experience

Excellent communication and people skills

Organisational flair and a passion for care

Job description

ROLE: HOSPITALITY MANAGER - CARE HOME

SALARY: £30,000 PER ANNUM

LOCATION: WATTON, NORFOLK

HOURS: PERMANENT - DAYS

PSR Healthcare is proud to represent a leading national care provider in their search for a Hospitality Manager for a luxurious, purpose-built care home.

We're looking for a people-focused, hands‑on leader with a background in hospitality, care, or hotel management to deliver an exceptional resident experience. You'll oversee dining, housekeeping, activities, and maintenance—ensuring everything runs smoothly and residents feel truly at home.

Key Responsibilities & Duties

• Lead and inspire teams to deliver 5-star service
• Oversee quality dining, collaborating closely with the chef
• Maintain excellent first impressions and high cleanliness standards
• Organise & deliver engaging resident experiences
• Ensure compliance with health, safety, and employment laws
• Manage budgets and drive service excellenceBuild strong relationships with residents, families and staff to enhance community engagement

Experience

• Strong hospitality or hotel experience
• Excellent communication and people skills
• Organisational flair and a passion for care

Benefits

• Comprehensive induction and training programme
• Career progression & development opportunities
• Employee Assistance & Blue Light Card Scheme
• DBS paid for in full

Ready to lead with warmth and professionalism? Apply now or contact Shaheena @ PSR Healthcare for a confidential chat.

(phone number removed)