Hospitality Assistant - Casual - 1 London Wall Place, London

Lexington Catering; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading catering service in London seeks a Hospitality Assistant to ensure cleanliness, handle customer complaints, and prepare beverages. The role offers flexible full-time and part-time hours, with comprehensive benefits including holiday leave, family leave, and mental health support. Candidates should possess strong customer service skills and previous catering experience. Competitive compensation with opportunities for career progression is also provided.

Benefits

28 days holiday, increasing to 31 days

Paid Charity Leave

FREE On-Site Lunches

Access to mental health support

Life assurance and pension schemes

Qualifications

• Experience in a catering environment preferred.
• Strong interpersonal and communication skills.
• Ability to work flexible hours, including weekends and events.

Responsibilities

• Ensure cleanliness and stock availability in the work area.
• Handle customer complaints professionally.
• Prepare hot and cold beverages as needed.

Skills

Excellent customer service

Great team player

Good communication skills

Catering experience

Job description

Ensure full area of responsibility is clean, appropriately presented, and stocked at all times. Ensure thorough and up-to-date knowledge and understanding of menu and special offers to provide relevant information to customers and clients. Ensure all complaint handling is dealt with professionally and in line with procedures. Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures. Preparing hot and cold beverages. Working events throughout the business when required.

The experience and knowledge we are looking for from the future Hospitality Assistant include: Excellent customer service, Great team player, Good communication skills, Catering experience.

Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments.

Benefits

• Relax & recharge with 28 days holiday, increasing to 31 days after two years service
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work
• Big Enough for Growth, Small Enough to Connect: Opportunities for career progression while developing a close-knit community
• Supporting You Through Life's Ups & Downs: Access mental health support & comprehensive wellbeing benefits
• Keeping Finances & Wellbeing in Mind: Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme
• Working Pattern: 5 out 7 days, 0-40 hours p/w

Our way of saying thank you. At Elior, we strive to ensure that our colleagues feel appreciated & rewarded. As part of our causal team we offer:

• Flexible Working: We offer full-time, part-time and casual contracts, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.
• Big Enough for Growth, Small Enough to Connect: Opportunities for career progression while developing a close-knit community

Why Work for Us

Why it's great to work for us... At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.