Hospitality Assistant

The Venues Collection; Milton Keynes; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality brand in Milton Keynes is seeking a part-time Hospitality Assistant to deliver outstanding customer service. You will be the first point of contact, responsible for greeting guests and ensuring they have a delightful experience. The ideal candidate should be a team player with excellent communication skills and a passion for service. The role is based at Kents Hill Park and offers various benefits including health care, discounts, and opportunities for training and career development.

Benefits

Medicash - Healthcare benefits

Entertainment discounts

Meals on duty

Pension scheme and Life Assurance

23 days + BH's and birthday off

Qualifications

• Passion for delivering outstanding service.
• Take initiative and make decisions that benefit customers.
• Excellent communication skills and teamwork.

Responsibilities

• Greet and look after guests so they go home delighted.
• Serve customers and ensure a seamless personalized experience.
• Know the menu and make recommendations.

Skills

Outstanding customer service

Team player

Excellent communication skills

Ability to work under pressure

Initiative

Job description

Overview

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Levy on a part time basis, contracted to 20 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. Based at Kents Hill Park, Milton Keynes - Part of The Venues Collection. As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Ideal Candidate / Qualifications

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Benefits

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/1911/97321001/52608873/SU #Venues Collection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!