Hospitality Assistant

Vision Redbridge Culture and Leisure; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local cultural organization in Greater London is seeking enthusiastic Hospitality Assistants to join their vibrant café team located in the scenic Hainault Forest. This part-time role, covering 16 hours on Friday, Saturday, and Sunday, involves providing exceptional service to guests, assisting with café operations, and supporting special events. Candidates should have experience in customer-facing roles and the ability to work both independently and as part of a team. A background in food safety and hospitality is beneficial.

Qualifications

• Experience in a customer-facing environment is essential, preferably in hospitality.
• Ability to work well as part of a team and on own initiative.
• Food safety, Allergen, and H&S training is beneficial.

Responsibilities

• Provide exceptional service to all customers in a polite and professional manner.
• Execute café service and support during corporate events and weddings.
• Follow the cleaning schedule and adhere to health and safety regulations.

Skills

Customer service

Teamwork

Attention to detail

Job description

Location: Hainault Forest, Romford Road, Chigwell, IG7 4QN

Type: Part Time - 16 hours - Friday, Saturday and Sundays each week

Nestled in the beautiful surroundings of Hainault Forest, the 1856 Café is a vibrant community hub within our restored venue, complete with an events space, farm, and play area. Since opening in 2023, we’ve become a place where families, friends, and nature lovers come together to relax, connect, and enjoy great food and drink in the heart of the country park.

We’re looking for enthusiastic Hospitality Assistants to join our friendly team and help deliver exceptional service to every guest who walks through our doors. Whether it’s crafting the perfect coffee, serving up freshly made treats, or supporting special events, every day brings something new.

Job role:

• Attend to all customers in a polite and professional manner providing the best service standards
• Ability to follow instruction in order to execute F&B offer to the required standards at all times
• Ability to work a range of different services, from Café service; corporate events and wedding receptions
• Follow cleaning schedule for FOH and related areas
• Follow HACCAP, COSSH and other H&S regulations as required
• Operate all equipment safely and in line with instruction
• Assist with any other task within scope of the role as required

Essential requirements:

• Experience in customer facing environment essential, barista/bar/restaurant experience beneficial
• Ability work as part of the team and on own initiative
• Ability to follow instruction and execute to the highest standards
• Food safety, Allergen and other H&S training beneficial

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.