Horticultural Technician

Planteria Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading horticultural services company is seeking a Horticultural Technician based in Greater London. The ideal candidate will have a passion for plants and excellent customer service skills. Responsibilities include maintaining plant displays on client sites, ensuring customer satisfaction, and completing site reporting. This field-based position offers career development opportunities, a quarterly bonus, and 25 days of holiday. Join a company that values collaboration and innovation in sustainable workplace design.

Benefits

Quarterly company bonus

Annual performance-related bonus

BUPA Cash plan

Learning and Development

Lunch

25 days holiday

Qualifications

• Experience in interior or exterior horticulture installations and maintenance is recommended.
• Passion for plants and commitment to customer satisfaction.
• Ability to travel between client sites in London.

Responsibilities

• Maintain high standards for plant displays at various client sites.
• Provide ongoing customer support and act as the primary contact.
• Complete site reporting to ensure data integrity.

Skills

Experience in horticulture

Customer service skills

Attention to detail

Flexibility in work hours

Job description

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be.

We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we’ve partnered with some of the UK’s, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.

Our success is driven by a fantastic team of 170+ employees internationally, and we’re continuing to expand. We’re now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design.

Your Impact

We are looking to bring onboard a Horticultural Technician to join our expanding team in London (With a focus on our London-South region) who has a passion for plants, excellent customer service and professionalism to our team.

This is a field-based, independent role where you’ll spend time on our client sites, carrying out plant maintenance, sharing your knowledge when it comes to caring for their variety of plants and ensuring our clients’ displays always look their best.

Your role will encompass a huge amount of ownership as you be covering four pillars to ensure success: Plant maintenance, customer management, operational integrity and reporting. Some additional aspects of your role will include:

• Maintaining internal and external plant displays to a high standard at a variety of client sites.
• Completing site reporting and ensuring data integrity is maintained.
• Collaborating with your line manager on new ideas, feedback, challenges and the mapping of visits to ensure smooth operations and delivery of customer satisfaction.
• Follow all safety protocols and procedures.
• Providing the highest level of customer success. As the primary point of contact of clients, you will their on-site point of contact, engaging, answering questions and ensuring satisfaction with their installation and the service.

You will be a great fit if you have:

• Experience and/or knowledge of interior and/or exterior horticulture installations and maintenance.
• A passion for plants and a desire to forge a career in this space.
• Fantastic customer service skills. You enjoy connecting with people and ensuring that they are experience success and satisfaction.
• Ambition and you want to join a company that actively promotes career development and job progression.
• The capability to navigate multiple sites in your designated London region, and are comfortable travelling via public transport and on foot between sites.
• A sharp eye for detail and embody ownership in what you do.
• Flexibility and the willingness to work varying hours, with early starts.

At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow!

If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we’d love to hear from you. If you feel that you don’t quite hit the experience, we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us!

Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive.

Way of working: These is a field-based role, at our client sites, in your region.

• Quarterly company bonus and annual performance related bonus.
• BUPA Cash plan.
• Learning and Development.
• Lunch.
• 25 days holiday.