Home to School Passenger Assistant

Service Care Solutions - Social Work; Wigan; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dedicated local support service in Wigan is seeking Home to School Passenger Assistants to ensure the safe transport of children with additional needs. This rewarding role involves assisting pupils to and from school, providing care and support throughout their journeys. The ideal candidates will be calm, patient, and capable of building positive relationships with children and families. Successful applicants will enjoy flexible working hours on a split-shift basis.

Qualifications

• Ability to assist children with special educational needs.
• Experience in supporting vulnerable individuals is preferred.
• Strong communication skills to build relationships.

Responsibilities

• Assist children and young people on and off vehicles safely.
• Ensure all passengers arrive safely at school and return home securely at the end of the day.
• Build positive relationships with pupils, families, carers and schools.
• Provide care and support as required.

Skills

Calm demeanor

Patience

Supportive attitude towards children

Job description

Home to School Passenger Assistant

Location: Wigan Borough
Hours: Minimum 15 hours per week (split shift)

Are you calm, patient and passionate about supporting children and young people with additional needs? We are recruiting Home to School (HtS) Passenger Assistants to escort pupils with special educational needs, learning disabilities and physical disabilities to and from school across the Wigan Borough. This is a rewarding role where you will make a genuine difference to the lives of vulnerable young people every day.

About the Role

As a Home to School Passenger Assistant, you will work on a split‑shift basis (typically 7:30–09:30 and 14:30–16:45) escorting children safely between their home and school. Transport is provided via council‑commissioned taxis, and you will be picked up and dropped off at your residence. You may work one‑to‑one or support several children with a range of complex needs, ensuring their safety, comfort and wellbeing throughout the journey. You will uphold the council’s Team Wigan behaviours and values under the ‘Progress with Unity’ plan.

Key Responsibilities

• Assist children and young people on and off vehicles safely.
• Ensure all passengers arrive safely at school and return home securely at the end of the day.
• Build positive relationships with pupils, families, carers and schools.
• Provide care and support as required.