Home Delivery Driver

Sainsbury’s Group; Oldbury; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading UK grocery retailer is seeking a delivery driver to provide excellent customer service while delivering groceries to customers' doorsteps. Applicants should be proficient in driving a 3.5 tonne van and be enthusiastic about helping customers. This role includes performing safety checks and assisting in-store when needed. The company is committed to an inclusive work environment and offers various benefits such as discounts and wellbeing support.

Benefits

10% discount on purchases

Free food and hot drinks

Generous holiday entitlement

Pension matching contributions

Share schemes

Wellbeing support

Qualifications

• Proficient driving a 3.5 tonne van in various conditions.
• Strong customer service skills.
• Ability to learn new digital tools for job efficiency.

Responsibilities

• Drive a 3.5 tonne van to deliver groceries punctually.
• Perform safety checks on the van and deliveries.
• Assist customers with inquiries and substitutions.
• Support in-store tasks when not delivering.

Skills

Driving proficiency

Customer service

Problem-solving

Team collaboration

Flexibility

Job description

Responsibilities

• Driving a 3.5 tonne van to deliver groceries to customers' doorsteps on time and in great condition.
• Completing checks to ensure the van is organised, clean and roadworthy, and that delivery cases are secure before getting out onto the road to drive safely in a variety of locations and conditions.
• Serve our customers brilliantly, supporting with any questions and substitutions, and keeping them aware of any delays.
• Build great knowledge about our products, services and promotions to help provide recommendations.
• When not out making deliveries, help across the store as needed.
• Friendly and welcoming with genuine enthusiasm for helping customers and providing the best doorstep experience.
• Proficient driving a large vehicle in different locations, from busy residential streets to narrow country lanes, delivering to a variety of residential properties.
• Happy working in a fast‑paced, physical and high‑energy environment, using initiative to solve problems—often on your own, but also thriving as part of a team.
• Always ready to work flexibly and productively to a high standard across the store when needed; fully trained in a variety of skills, providing opportunities to learn, develop and try new things.
• Comfortable learning to use new digital tools and technology to do your job brilliantly, and moving shopping containers up to 15 kg.

If you need an update on your application, you should contact the store you applied to. You can find contact details for all Sainsbury's stores here.

Our commitment to inclusion

An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Benefits

• Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks provided for colleagues in all our stores.
• Generous holiday entitlement based on the hours you work, plus maternity and paternity leave.
• Pension – we'll match between 4–7.5% of your pension contributions.
• Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support – including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.