Home Care Scheduling Coordinator

Internetwork Expert; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A home care service provider in Manchester, NH is seeking a talented Scheduling Coordinator to manage appointments and ensure effective communication between clients and caregivers. The role requires strong multitasking abilities and previous administrative experience, with compensation set at $20-21 per hour. Various benefits, including referral bonuses and healthcare plans, are offered.

Benefits

Referral Bonuses

401k with Employer Match

Medical, Dental, and Vision plans

Flexible Spending Accounts

Short-term and Long-term Disability

Employer-Paid Life Insurance

Pet Insurance and Discount Plans

Weekly Pay

Opportunity for advancement

Qualifications

• Experience providing high level service to clients addressing their needs and concerns.
• Previous administrative or scheduling experience required.
• Previous healthcare experience preferred.

Responsibilities

• Coordinate and manage appointments aligning client needs and caregiver availabilities.
• Handle scheduling conflicts, emergencies, and last-minute changes.
• Document scheduling activities and ensure compliance with company policies.

Skills

Strong communication and interpersonal skills

Experience providing high level service

Ability to multitask

Tools

Homecare management software

Job description

Eminence Home Care is looking for talented Scheduling Coordinator to join our amazing team!

Eminence Home Care is seeking a Scheduling Coordinator in our Manchester, New Hampshire office. As a home care scheduling coordinator, you will coordinate and manage appointments, ensuring that clients' needs and caregivers' availabilities align. You will handle scheduling conflicts, emergencies, and last-minute changes, maintaining clear communication with clients and caregivers. Additionally, you will document scheduling activities, ensure compliance with company policies, and support the delivery of high-quality care.

What you'll be doing:

• Organization Liaison: You will be the bridge between Eminence Home Care, clients and their families, case managers, and caregivers to maintain supportive and effective care.
• Scheduling Wizard: Managing client and employee staffing requests will help you develop into a scheduling virtuoso as you make sure everyone receives the proper treatment at the appropriate time.
• Caregiver & Client Engagement: Provide updates and keep open lines of communication with our clients, their families, and our caregivers in order to ensure that they always feel supported.
• Client Match Making: Not only will you be responsible for managing schedules, but you're also forging important bonds by taking into account their needs, interests, and personalities. You will assist in pairing clients with caregivers to maintain beneficial and lasting relationships.

What we're looking for:

• Experience providing high level service to clients addressing their needs and concerns
• Strong communication and interpersonal skills
• Previous administrative or scheduling experience required.
• Previous healthcare experience preferred.
• Familiarity with homecare management software or electronic medical records.
• Ability to multitask and switch gears frequently.

The ideal candidate for this role should be dependable, detail-oriented, highly organized, and able to maintain focus and composure in a fast-paced setting. The candidate should also have excellent multitasking skills and the ability to adapt quickly to changing priorities.

Compensation: $20-21 / hour

Hours: Monday to Friday 8:30am - 4:30pm

Location: Manchester, NH

• Referral Bonuses
• 401k with Employer Match
• Medical, Dental, and Vision plans
• Flexible Spending Accounts
• Short-term and Long-term Disability
• Employer-Paid Life Insurance
• Pet Insurance and Discount Plans
• Weekly Pay
• Opportunity for advancement
• & more!