Home Care Scheduler

Mid Michigan Home Health & Hospice; Flint; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare service provider in the United Kingdom is seeking a Home Care Scheduler to coordinate scheduling information and enhance patient care. This role involves engaging with clinicians, managing staff, and assisting in hiring and training. The ideal candidate should be highly organized, possess strong customer service abilities, and be comfortable with Microsoft Office. This position allows significant involvement in improving patients' lives through effective scheduling and team collaboration.

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Qualifications

• Experience as a Home Care Scheduler or in a similar position is preferred.
• Comfortable with using computer programs.
• Ability to prioritize projects effectively.

Responsibilities

• Coordinate internal and external staffing needs.
• Assign clients to the appropriate clinicians.
• Use cloud-based scheduling software.
• Maintain an up-to-date list of staffing and coverage.
• Communicate schedule updates to caregivers.
• Assist in hiring and training of new staff.

Skills

Highly organized

Excellent customer service skills

Interpersonal skills

Attention to detail

Ability to multitask

Education

High school diploma or GED

Tools

Microsoft Office

Job description

We are seeking a Home Care Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

Responsibilities

• Coordinate internal and external staffing needs
• Assign clients to the appropriate clinicians
• Use cloud-based scheduling software
• Maintain an up-to-date list of on-call and backup staff and use to secure last‑minute coverage
• Communicate with caregivers regarding any updates or changes to their schedule
• Communicate with managers and clients to inform them of any schedule or staffing changes
• Assist in the hiring, training, and management of new staff

Qualifications

• High school diploma or GED
• Previous experience as a Home Care Scheduler or in a similar position is preferred
• Highly organized with attention to detail
• Comfortable with Microsoft Office and other computer programs
• Ability to multitask and prioritize projects
• Excellent customer service and interpersonal skills

About Us

We strive to empower the patient and family by providing them with the tools, information, and assistance they need to make informed decisions.

Our mission is to provide the elderly, those with disabilities, injury or illness the option to remain at home safely. Regardless of the level of care needed, our trained staff are guided by a tradition of providing quality personal care, customer service and business excellence.

Mid-Michigan Difference

Benefits of Working at Mid Michigan

• Patients and their families are our #1 priority.
• Patient care is a collaborative, team effort. Everyone’s input and expertise matters.
• We make a difference in people’s lives everyday and our patients/families make a difference in our lives everyday!
• We foster team education and success.
• Employee benefits include health, dental, vision, life insurance and disability insurance.

Core Values

At Mid Michigan we are looking for people to join our team who understand that our approach to patient care includes a team of talented, teachable, and valuable caregivers who embody the character qualities of PURPOSE, PASSION, AND PRESENCE. Our PURPOSE is to selflessly provide medical, emotional and spiritual care for our patients/families with expertise, compassion, and professionalism. Our PASSION is to empower our patients/families to live their best lives in the face of very trying circumstances. Our PRESENCE is to be consistent, calming and empathetic.