Home Admissions Advisor

The Cinnamon Care Collection; Eastcote; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading care home group in Eastcote is seeking a Home Admissions Advisor to drive sales and marketing efforts. The ideal candidate will ensure the effective operation of sales strategies while maintaining high customer service standards. Responsibilities include managing sales inquiries, updating databases, and coordinating events. A competitive salary plus commission and benefits are offered for this full-time role.

Benefits

Competitive salary

Commission

Company benefits

Qualifications

• Ambitious and dedicated individual with a passion for sales.
• Experience in customer service preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Update the Sales and Marketing activity database.
• Co-ordinate input from all team members.
• Assist in answering all sales and marketing enquiries.
• Record and follow up sales leads.
• Manage information on potential residents.

Skills

Customer service

Sales strategy

Communication

Job description

Home Admissions Advisor

Competitive Salary plus commission and company benefits
Full Time Hours

A Top 20 Care Home Group 2025!

Awarded 'One of the UK's Best Companies to Work For'

Eastcote Park is a luxury retirement community boasting 34 exclusive retirement apartments and a stunning 50 bedded care home providing residential, dementia and respite care.

We are looking for an ambitious, dedicated and compassionate sales person to join the team at Eastcote Park. You will ensure the effective daily operation of Sales and Marketing for our rooms (not apartments) whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue.

The HAA will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection.

Our HAA's are expected to promote the home at all times and to carry out external business development, establishing community and professional links.

Main Responsibilities

• Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
• Co-ordinate input from all team members.
• Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
• Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
• Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
• Record and follow up sales leads to ensure sales targets are met.
• Ensure that all reports are prepared within the required timescale and are accurate.
• Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets