Home Administrator

HC One; North Shields; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care home provider in North Shields is seeking a Home Administrator to manage administrative processes and support Resident wellbeing. The ideal candidate will have an IT and Administration qualification, experience in a busy office, and excellent Microsoft Office skills. This role offers a full-time fixed-term contract with a wide range of benefits, including a company pension and learning opportunities.

Benefits

Paid Enhanced DBS/PVG

Free uniform

Nutritious meal during shifts

Company pension scheme

28 days annual leave

Colleague discounts

Free Employee Assistance Programme

Qualifications

• Experience in admin or secretarial support in a busy office.
• Ability to recognize signs of possible abuse, harm, or neglect.
• Positive energy and natural ability to connect with people.

Responsibilities

• Manage administrative systems and processes for the Home Manager.
• Maintain financial records and prepare reports for the home.
• Administer Time & Attendance system and process payroll.

Skills

Kindness

Time management

Organizational abilities

Excellent Microsoft Office skills

Education

IT and Administration qualification (e.g., ECDL)

Job description

About The Role

Please note that this is a fixed-term contract to cover maternity leave working on a full-time basis, Monday to Friday.

In your role as a Home Administrator at HC-One, you’ll have one quality that truly sets you apart from your peers: unparalleled kindness. Kindness will guide every aspect of your work in our Dementia, Nursing, Residential and Specialist care home. Everyone who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

As a Home Administrator, this will mean managing administrative systems and processes to help our Home Manager effectively run services. Whether you’re maintaining financial records, preparing reports, administering the Time & Attendance system, or processing payroll and HR information — you’ll always prioritize Resident wellbeing.

HC-One is looking for someone with an IT and Administration qualification, such as ECDL, along with admin or secretarial support experience in a busy office. You’ll need excellent Microsoft Office skills, and strong time management and organizational abilities. Beyond that, your positive energy and natural ability to connect with people are essential. When communicating with Residents or colleagues, kindness and consideration are key.

Safeguarding is everyone’s responsibility. It’s important that you can recognize signs of possible abuse, harm, or neglect, and know what steps to take if concerns arise. All colleagues are required to attend safeguarding training relevant to their role and to undertake additional training as needed. You should be able to seek appropriate advice and escalate concerns appropriately.

Benefits

We’ll provide full training, offering a great opportunity to learn new skills. In return, you will enjoy a wide range of benefits and services supporting your physical and psychological wellbeing, including:

• Paid Enhanced DBS/PVG
• Free uniform
• Hourly rate subject to experience and qualifications
• Nutritious meal during shifts of eight hours or more
• Company pension scheme
• 28 days annual leave including bank holidays
• Group life assurance
• Wagestream for flexible access to pay
• Learning and development opportunities with support for qualifications
• GP online service for 24/7 virtual consultations
• Learning from experienced colleagues in a supportive team
• Colleague discounts at over 1600 high street stores
• Free Employee Assistance Programme for physical, mental, and financial support
• Recognition schemes like ‘Kindness in Care’ and Long Service Awards
• Refer a Friend scheme offering up to £1000 per successful referral

We aim for a quick onboarding process from offer to start date.

We are committed to inclusive practices and encourage applicants from all backgrounds to join our HC-One family.

About You

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About The Company

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