Brand Representative

abercrombie-fitch-co.; Birmingham; On-site; GBP 18,000 - 25,000; Full time

Job summary

A well-known specialty retailer is seeking a Brand Representative in Birmingham, England. This role involves delivering outstanding customer service, engaging with customers, and maintaining a welcoming store environment. Candidates should possess adaptability, strong work ethic, and keen attention to detail. Eligible associates can benefit from competitive perks including flexible schedules and opportunities for career advancement in an inclusive global team culture.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• Outgoing and stylish individuals who can connect with customers.
• Ability to remain approachable and warm in the store environment.
• Demonstrates social behaviors to close sales effectively.

Responsibilities

• Provide exceptional customer experience.
• Maintain store presentation and sales floor.
• Train and develop new associates.

Skills

Customer service

Adaptability

Attention to detail

Work ethic

Job description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

What it Takes

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Brand Representative • Birmingham, England, GB