Holding Store Manager - Tamworth

NEW LOOK; Tamworth; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Holding Store Manager at a forward-thinking fashion brand. You will lead a passionate team, driving exceptional customer experiences and fostering a collaborative environment. Your role will significantly impact store performance, allowing you to shape the shopping journey for customers. With a commitment to personal development and a vibrant workplace culture, this position offers you the chance to thrive in a dynamic retail setting. Join a company that values inclusion and celebrates diversity, making fashion a force for positive change.

Benefits

40% Staff Discount

Performance-related Bonus

Private Pension Scheme

Medical Care Reimbursement

Cycle2Work Scheme

Life Assurance Coverage

Access to Retail Discounts

Qualifications

• Proven track record of leading and managing a team effectively.
• Strong organizational skills for inventory management and stock control.

Responsibilities

• Lead and inspire a team to deliver excellent results.
• Create a customer-obsessed environment that enhances shopping experiences.

Skills

Team Leadership

Customer Service

Commercial Acumen

Communication Skills

Organizational Skills

Education

Previous Store Management Experience

Deputy Management Experience

Job description

We're the feel-good fashion brand making style accessible and fun for over 55 years, available on our website, mobile app, and in over 300 stores across the UK.

By living our values - we play to win, customer obsessed, we are one, and it starts with me - we deliver That New Look Feeling for our customers and each other.

From our first store in the 1960s, a small shop in Taunton with great clothes and better prices, to an omni-channel business serving millions, we're New Look.

Our purpose is to inspire That New Look Feeling, which starts with us. Our values motivate us daily: we play to win, we're customer-obsessed, and we work as one.

It's an exciting time for the brand, and we're seeking a Holding Store Manager to join our growing Tamworth team.

The Store:

As our Holding Tamworth Store Manager, you will lead and inspire a team to deliver excellent results through your commercial awareness, collaboration, resilience, and customer obsession.

You will have the opportunity to significantly impact our customers' shopping experience. Take the lead, motivate a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.

The Role:

In your high street store, you will lead your team to foster a customer-obsessed environment. You will genuinely deliver a shopping experience that helps our customers express their individuality and style through fashion. You will create and lead a team that supports each other, achieves results, and enjoys their work!

You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPIs, customer service, team development, and sales — all part of playing to win!

About you:

• You have previous store or deputy management experience
• You have a proven track record of leading and managing a team effectively
• You are a passionate supporter of the New Look brand
• You have a history of exceeding KPIs and objectives
• You possess commercial acumen
• You have excellent communication and interpersonal skills to engage customers and provide exceptional service
• You have strong organizational skills for inventory management, stock control, and replenishment

Why New Look?

The amazing people and fashion are just some reasons to love working at New Look. We prioritize your development, offering training to help you grow and achieve your goals. Our benefits include:

• Generous staff discount — 40% off for you and a loved one; 25% off for up to 12 friends and family
• Access to discounts from top retailers and gyms via our rewards platform Runway
• Retirement planning with our contributory private pension scheme
• Performance-related retail management bonus scheme
• Family-friendly policies including enhanced parental leave
• Medical care reimbursement through our healthcare cash plan
• Cycle2Work scheme for eco-friendly commuting
• Life assurance coverage from day one
• Partnership with the Retail Trust and Fashion & Textile Children's Trust

Note: These benefits are non-contractual and subject to change.

Apply now to learn more! We care about you and the planet, believing fashion can be a force for positive change. We celebrate inclusion and diversity, fostering an inclusive culture where our team members embrace our shared purpose, behaviors, and values.

We offer flexible working patterns; please discuss your preferred schedule during the application process.

Please ensure your CV is in a simple format, such as Microsoft Word, to facilitate a smooth application process.