Hgv Technician

Harron Homes; Tandridge; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading construction company is seeking a proactive Customer Service Operative in Yorkshire. The role involves delivering high-quality maintenance and remediation work in customers' homes, ensuring a professional service. Candidates should have qualifications in a relevant trade with proven multi-trade maintenance experience. Strong communication and problem-solving skills are essential. The position offers a full-time contract with competitive pay ranging from £27,498 to £28,766 annually.

Qualifications

• Qualified in a relevant trade or equivalent experience.
• Proven experience in multi-trade maintenance or housebuilding.

Responsibilities

• Complete planned and reactive maintenance in occupied properties.
• Communicate effectively with customers regarding issues.
• Collaborate with the Customer Service Team on recurring issues.

Skills

Multi-trade experience

Excellent communication skills

Problem-solving

Time management

Education

Qualified in a relevant trade

Job description

Customer Service Operative / Maintenance Technician / Handyman – Yorkshire

Do you enjoy using your trade skills to make a real difference for homeowners? If so at Harron Homes we are looking for a skilled and proactive Customer Service Operative to join our team in our Yorkshire region. This is a fantastic opportunity for a multi‑skilled tradesperson to deliver high‑quality maintenance and remediation work in our customers' homes, ensuring a professional, right‑first‑time service.

Role Purpose

As a Customer Service Operative, you'll be responsible for completing planned and reactive maintenance in occupied properties, including carpentry, plaster patching, decorating, and other general multi‑trade tasks. You'll ensure all work is carried out safely, efficiently, and with the customer at the heart of everything you do.

Key Responsibilities

• Undertake agreed remediation and maintenance works to the highest standard.
• Provide a proactive, customer‑focused service.
• Communicate effectively with customers regarding issues and updates.
• Collaborate with the Customer Service Team to report recurring issues and complete inspections.
• Source and manage materials efficiently to ensure work is completed on time.
• Maintain vehicles, tools, and stock to support reliable service delivery.
• Adhere to Harron Homes' Health & Safety policies and site regulations.
• Work independently, take initiative and contribute knowledge to the wider team.

Person Specification

Qualifications & Experience

• Qualified in a relevant trade or multi‑trade, or equivalent experience.
• Proven experience in multi‑trade maintenance, customer service or housebuilding.

Skills & Knowledge

• Strong multi‑trade experience and knowledge of building standards.
• Ability to rectify defects and problem‑solve effectively.
• Excellent communication skills (written, verbal, technical).
• Competent in planning, time management and diary organisation.
• Understanding of build and NHBC standards.

Personal Attributes

• Personable, dependable, trustworthy.
• Clean and tidy worker with respect for customers’ homes.
• Team player with a passion for construction and knowledge sharing.
• Proactive, motivated and able to work independently.

Equal Opportunity Statement

We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify.

Salary & Location

Salary: £13.22‑£13.83 per hour (£27,498‑£28,766 per year). Location: Yorkshire (Chaldon, Surrey). Contract: Full‑time, Permanent. Hours: 40 per week (hours to be agreed with line manager).