HGV Technician

Hartshorne Group; Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading vehicle service provider is seeking HGV Technicians to join their Shrewsbury depot. The role involves fault diagnosis, servicing, and repairs following strict industry standards. Ideal candidates will have qualifications in motor vehicle management, strong communication skills, and a commitment to customer service. Benefits include in-house training and a contributory pension scheme. The environment is dynamic with set shift patterns, and the company values staff development and well-being.

Benefits

Fully equipped workshop

Excellent contributory pension scheme

Holidays increase with length of service

In-house and Volvo product training

Comprehensive healthcare cash plan

Qualifications

• Experience in fault diagnosis, servicing, and repairs.
• Qualifications in motor vehicle management or equivalent practical experience.
• HGV Licence is a plus but not mandatory.

Responsibilities

• Responsible for diagnosing faults and carrying out servicing and repairs.
• Completing all documentation accurately including repair orders and service reports.
• Thrive under pressure and proactively solve technical challenges.

Skills

Fault diagnosis

Servicing and repairs

Strong verbal communication

Problem-solving

Customer service

Education

City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management

HGV Licence (advantageous)

Job description

Hartshorne Group

HGV Technicians

Shrewsbury Depot

Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you.

Now recruiting for a HGV Technician to join our fantastic team at our Shrewsbury depot.

The Role :

Join our team as a skilled HGV Technician, where you'll be responsible for fault diagnosis, servicing, and repairs in line with Volvo’s high standards. You’ll ensure all documentation is completed accurately, including repair orders, service reports, and production cards. We are looking for individuals who thrive under pressure and actively seeks solutions to technical challenges. Strong verbal communication skills and a commitment to exceptional customer service are essential.

Shift Pattern

• Alternate Weeks :
• Week One - 06.00am until 14.30pm
• Week Two – 13.30pm until 22.00pm
• Saturdays & call out on a rota basis

Requirements

Qualifications required City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry. HGV Licence advantageous but not essential.

Benefits :

• Fully equipped workshop.
• Excellent contributory pension scheme.
• Holidays increase with length of service.
• Excellent in house and Volvo product training programme.
• Rewards gateway platform available for scheme members.
• Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician, and dentist.

The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.

We are more than a dealer