Helpdesk Technician

Lloyd Recruitment Services Ltd; Redhill; On-site; GBP 30,000 - 40,000; Full time

Job summary

A recruitment services provider in the UK is seeking a Helpdesk Technician to support their IT team. The ideal candidate should have experience in IT support and a desire to progress into a managerial role. You will work under the guidance of a seasoned Head of IT and benefit from numerous perks including performance-related pay, paid learning opportunities, and a friendly team culture. This is a genuine chance to grow within a supportive environment.

Benefits

Performance-related pay and bonus

Paid learning and development

Income Protection scheme

Free parking

Long-service awards

Staff discount

Qualifications

• Experience in an IT support role.
• Proactive and organized approach to problem-solving.
• A car/motorbike license and own vehicle are required.

Responsibilities

• Support IT team and assist users with technical issues.
• Work towards progressing into a manager role.

Skills

IT support experience

PowerShell

Python

Mimecast

PDQ Deploy

Veeam

Problem-solving

Education

Relevant educational background

Job description

Helpdesk Technician

Salary range: £30-40k (DOE)

We are working with an established very employee focused client, who are looking to invest in the future of their IT team. It is a big step for them as they are looking for their future IT Manager - all going well, this would happen in the next 12 months. We are looking for someone who has not only IT experience at 1st/2nd line, but also the want to progress into a manager role, learn from an extremely experienced Head of IT, be invested in and grow personally and professionally.

What you need:

• Experience in an IT support role or relevant educational background
• Experience of PowerShell and Python, Mimecast, PDQ Deploy and Veeam would be really attractive to our client
• A proactive, organised approach to problem-solving
• A car/motorbike licence and own vehicle is required, due to office location and occasional visit to other office location(s).

What's in it for you:

• Performance related pay and bonus + Christmas bonus
• Performance Development Reviews
• Paid learning and development
• Income Protection scheme
• Free parking
• Friendly team culture & regular socials
• Long-service awards
• Staff and retailer discount

If you're looking for a genuinely supportive environment to grow your IT career, we'd love to hear from ...