Helpdesk Administrator (City Centre)

Honeycomb Jobs Limited; Belfast; On-site; GBP 27,000 - 29,000; Full time

Job summary

A recruitment agency is seeking a Helpdesk Administrator to join a growing business in Belfast. The role requires excellent communication and strong IT skills, with responsibilities including managing client interactions, scheduling work, and maintaining documentation. The competitive salary ranges from £27,000 to £29,000. The successful candidate will work autonomously in a dynamic environment.

Qualifications

• Previous experience in a helpdesk or similar role.
• Ability to work autonomously and manage documentation.
• Strong organizational skills.

Responsibilities

• Provide main point of contact for clients regarding maintenance issues.
• Schedule work orders with contractors and manage timelines.
• Maintain the client database with regular updates.

Skills

Excellent communication

Strong IT skills

Attention to detail

Job description

Overview

Honeycomb is delighted to be working alongside our reputable client to recruit for a Helpdesk Administrator, to join their team in Belfast. This is a fantastic opportunity to secure a new role within a growing business that boasts a beautiful modern office space in the heart of the City-Centre.

Responsibilities

• Providing the main point of contact for clients flagging any maintenance issues on site.
• Scheduling work orders with contractors, taking time scales and location into consideration.
• Manage the internal system, ensuring all documents relating to contracts, compliance, health & safety, evaluations, and services are filed and accessible to relevant stakeholders.
• Work closely alongside the team of contract managers, assisting with procurement processes, site compliance and policy development.
• Maintain the client database, ensuring records and interactions are regularly updated.
• High level of attention to detail and an ability to thrive in a fast-paced, varied role.

The Right Person

For this role the right person will have previous experience working in a similar position, where they have demonstrated an ability to work well autonomously. You will be an excellent communicator and have exceptional attention to detail. The right candidate for this role will possess strong IT skills, and demonstrable experience reviewing documentation and organising others.

The Package

The package for this role includes a city centre location, and a competitive salary ranging from £27,000 - £29,000 dependant on experience. Full benefits can be discussed upon conversation with Honeycomb.

How to Apply

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Senior Recruitment Consultant at Honeycomb on .

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.