Healthcare Support Worker - Templer Ward

NHS; Highweek; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider in Highweek seeks a compassionate Healthcare Support Worker for Templer Ward. The role involves delivering high-quality care within a multidisciplinary team to assist patients in their rehabilitation. Candidates should possess NVQ3 in Health and Social Care, strong communication skills, and the ability to manage stress effectively. Offering £24,937 to £26,598 per annum, plus benefits including generous holiday entitlement and career development.

Benefits

Childcare at day nursery

Generous holiday entitlement

Staff discounts

Career development opportunities

Access to a 24-hour helpline

Qualifications

• Experience in a care environment or demonstrate caring nature.
• Knowledge of confidentiality and safeguarding principles.
• Ability to manage stress and work under pressure.

Responsibilities

• Deliver high standard of individualized nursing care.
• Document patient care as required.
• Assist with care of relatives/carers.

Skills

Caring nature

Excellent communication skills

Organizational skills

Teamwork

Interpersonal skills

Education

NVQ3 in Health and Social Care

GCSE English & Mathematics at grade A-C (9-4)

Care certificate

Job description

Torbay and South Devon NHS Foundation Trust

Healthcare Support Worker – Templer Ward

The closing date is 09 December 2025

Templer Ward is a 30 bedded in patient ward within Newton Abbot Community Hospital. 20 beds provide care to specialist stroke and neuro rehabilitation patients following treatment in an acute hospital setting. The other 10 beds are for patients requiring general medical care and rehabilitation.

Joining our team on a permanent full‑time contract, you will be working within a proactive multidisciplinary team to encourage patients to reach the maximum rehabilitation potential to enable safe discharge from hospital.

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. We will support and encourage you to develop your new and existing skills within the role.

#CareToJoinUsTSD

Main duties of the job

• We are looking for a caring and compassionate person who is able to work within a multi‑disciplinary team to deliver a high standard of individualised nursing care to our patients.
• You will need excellent communication skills, and be able to work independently, prioritising your workload to ensure the best outcomes for patients.
• You will ensure that your own actions support the care, protection and well‑being of individuals, and ensure their privacy and dignity at all times.
• You will need to be flexible as this is a rotational post which includes days, nights and weekend working.

About us

We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.

The team is flexible and promotes a healthy work/home life balance therefore, your package with us includes a lot more than just your pay.

Benefits

Listed are a few of the additional benefits that are available to you as an employee:

• Childcare at our day nursery
• Generous Holiday Entitlement, starting at 27 days a year (for full‑time workers) plus bank/public holidays
• Staff Discounts
• Career development and training opportunities
• Employee Support – Staff have access to a 24‑hour helpline

Job responsibilities

• Communication and Working Relationships – The post holder will be expected to work as a member of the team.
• Planning and Organisation – Recognising and responding to situations within the work area and reporting to the nurse in charge.
• Responsibility and Skills – Undertake direct patient care, in support of, and under the delegation of the Registered Nurse, and document care given as required.
• Service Responsibility – Assist with last offices and care of relatives/carers.
• Organisation – Recognising and responding to situations within the work area and reporting to the nurse in charge.

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, due to the increased salary threshold introduced in early May 2025. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK.

Person Specification

Qualifications and Training

• NVQ3 in Health and Social Care or equivalent qualification/experience
• English & Mathematics at GCSE grade A‑C (9‑4) or level 2 functional skills
• Care certificate

Knowledge and Experience

• Previous experience in a care environment or able to demonstrate a caring nature/life experience
• Understands the need for strict confidentiality
• Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills

• Basic computer/keyboard skills
• Fine motor skills – for venepuncture, phlebotomy and other clinical tasks
• Good interpersonal and communication skills
• Record keeping competency in handwritten and electronic records
• Able to manage stress in themselves and others
• Willingness to undertake new skills and training
• To be flexible, adaptable, reliable and punctual
• The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust
• Able to prioritise and organise work
• Able to work under instruction, under pressure and as part of a team
• Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
• Able to offer support at times of emotional distress
• Able to work as a team member or independently
• Ability to adapt behaviour to changing and challenging situations
• Healthcare competencies appropriate to area of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Torbay and South Devon NHS Foundation Trust

£24,937 to £26,598 a year per annum pro rata