Healthcare Support Worker - Clinical Care - OPM & Neuroscience Event

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading NHS Trust in Norwich is seeking a Healthcare Support Worker to provide individualised personal care and support to patients. This role requires significant experience in nursing or as a healthcare assistant, a commitment of at least 36 hours per week, and a compassionate demeanor. The position offers a two-week induction, a structured training programme, and opportunities for further development. Application is through NHS Jobs, with benefits including free transport options and NHS discounts.

Benefits

Free Park & Ride

Discounted bus tickets

NHS benefits and discounts

Qualifications

• Significant nursing or healthcare assistant experience is required.
• Minimum commitment of 36 hours per week is necessary.
• Willingness to develop through the Care Certificate Programme is a must.

Responsibilities

• Measure and record clinical observations.
• Assist patients with personal care and nutrition.
• Help maintain a clean and safe environment.

Skills

Strong communication skills

Compassionate nature

Job description

Older People’s Medicine & Neuroscience Healthcare Support Worker Recruitment Event 30th January 2026

Older People’s Medicine delivers comprehensive, person‑centred care for older adults, particularly those living with frailty, complex multimorbidity, and acute long‑term conditions. There are four dedicated wards specifically resourced to assess and manage patients identified as frail, providing holistic assessment, proactive management of medical and functional needs, and tailored rehabilitation. Key care pathways include management of hip fractures, dementia care, and end‑of‑life care.

Neurosciences provide specialised, rapid‑response care for patients with serious neurological conditions. This includes 24/7 assessment and treatment for emergencies such as stroke, seizures, severe headaches, spinal cord injuries, central nervous system infections and acute neurological deterioration. A key feature of the service is the Acute Stroke Unit, which accepts suspected stroke patients from A&E.

Recruitment Day Schedule

• 14:00 – 14:30 Introduction of the HCSW role
• 14:30 – 17:00 Basic Numeracy and Literacy Assessment & Interview

Note: Invite only event – please apply through the website. The advertised position (occupation code 6131) meets UKVI eligibility requirements for a Skilled Worker Visa and the Trust can issue a Certificate of Sponsorship.

Role Overview

As an HCSW you will provide and deliver a high standard of individualised personal care to each patient, working as part of a collaborative multidisciplinary team. Your duties include assisting with personal care, nutrition, wound care, mobility, infection control, monitoring and recording vital signs, supporting patients with toileting and hygiene needs, and maintaining accurate documentation.

Key Responsibilities

• Measure and record clinical observations
• Help patients wash and dress
• Assist patients to eat and drink when required
• Make and change beds

Qualifications & Experience

• Significant nursing or healthcare assistant experience
• Minimum 36 hours per week commitment
• Ability to work some weekends, nights and public holidays
• Strong communication skills and a compassionate nature
• Willingness to develop through the Care Certificate Programme

Training & Development

• Two‑week induction (1 week classroom, 1 week ward shadowing)
• Structured 52‑week development pathway
• Opportunity to progress to the Trainee Nursing Associate (TNA) programme – a two‑year course leading to Nursing Associate registration and pathways to registered nursing
• Additional bank shifts in alternative areas available after completing the Care Certificate
• Full NHS benefits and discounts, including free Park & Ride from Costessey (Mon‑Fri) and discounted bus tickets for First Bus and Konectbus

Working Hours & Shift Pattern

Shifts cover a full 24 hours, 7 days a week. Day shifts run from 07:00 to 19:30 and night shifts from 19:00 to 07:30. Unsocial hours payments apply for night and weekend shifts. For details on pay enhancements for unsocial hours, visit Unsocial Hours Payments.

Application Process

To apply, submit your supporting statement explaining why you are interested in a role at NNUH, how your experience is relevant or transferable, and why you wish to pursue a career as a Healthcare Support Worker. Bank‑only hours are considered separately – please apply through NHS Jobs or HealthJobsUK for those opportunities.

Advert Closure

This advert closes on Thursday 8 Jan 2026.