Healthcare Support Worker

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW); Weston-super-Mare; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare provider in Weston-super-Mare is looking for a compassionate Healthcare Support Worker to assist in patient care within an inpatient ward. This role is ideal for individuals who are flexible with shift patterns and committed to delivering high-quality care. The position offers training for those without prior experience, making it an excellent opportunity to start a career in healthcare. The successful candidate must have a Level 3 qualification or equivalent and be prepared for physically and emotionally demanding work.

Qualifications

• Experience of providing care in a healthcare or social setting.
• Ability to document patient care accurately.
• Commitment to high-quality patient care.

Responsibilities

• Provide direct patient care while maintaining privacy and dignity.
• Assist patients with daily living tasks.
• Monitor and record vital signs and escalate issues to the nurse.

Skills

Effective communication skills

Ability to work as part of a team

Time management

Commitment to patient care

Education

Level 3 (SCQF - 6) qualification

Level 2 Functional skills in English and Maths

Job description

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Healthcare Support Worker

The closing date is 02 January 2026

Working as a Health Care Support Worker (HCSW) at University Hospital Bristol and West is an immensely rewarding job. A job in which your care can make makes a real difference to patients' lives. We are looking for enthusiastic, compassionate, and hard‑working individuals that also believe in our Trust Values: Supportive, Respectful, Innovative & Collaborative. Previous experience is not essential, as we offer training.

This advert is for HCSW roles within Weston General Hospital

You need only apply once for a role to be considered for a number of HCSW roles across the trust. If you have a particular interest please add this to your supporting statement.

We require everyone to be fully flexible across all shift patterns, including weekdays, weekends, nights and bank holidays.

Please note, this role does not currently meet the salary requirement for certificate of sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became £25,000 per year.

Main duties of the job

Working as a HCSW on the adult inpatient wards you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a registered Nurse to provide the essentials; nursing care, helping your patients (both male and female) with daily living tasks, including washing, going to the toilet (hygiene & continence) or helping with their meals (nutrition).

Helping with mobility needs and providing pressure area care.

Providing emotional support to patients and their families.

One to one observation for patients who present a high risk due to clinical condition.

Ensuring that the ward environment is clean and safe preventing infection and falls.

As a HCSW you will also be taking and recording patients' vital signs, identifying and escalating changes to a patient's condition to the registered nurse. Some clinical areas may require you to be proficient in additional clinical skills such as ECGs, venepuncture, simple dressings as required by the ward area.

When competent you will be training and supporting new and junior team members, including student nurses.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 15,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Weston, Bristol and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Weston and Bristol. Join us and you can enjoy the very best of both worlds; countryside and beside the sea or city living within a stone's throw with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job responsibilities

Working Hours: 37.5hrs per week (full time) or 23hrs per week (part time)

You will be working on an inpatient ward, and you will be required to work long shifts (12hours) which include days/nights, weekend and Bank Holidays.

This is physically demanding role, assisting patients who may have poor mobility, and you will be on your feet for long periods.

This is an emotionally demanding role and requires you to adapt quickly to the constantly changing clinical demands on an acute inpatient ward.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Knowledge and Experience

• Be able to work as a member of a team
• Experience of time management and prioritising work
• Experience of providing care in a healthcare or social setting
• Understands and committed to a caring approach to patients & relatives

Qualifications and Training

• One of the following ? Level 3 (SCQF - 6): - City and Guilds 3 ? NVQ 3 ? BTEC National Diploma ? Experience equivalent to the above qualifications
• Level 2 Functional skills in English and Math's, or equivalent

Skills and Abilities

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures
• Committed to providing high quality patient care
• Ability to work with minimum supervision to a high standard
• Ability and willingness to undertake appropriate training within given time frames
• Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
• Enthusiasm and commitment to working within the healthcare setting
• Able to meet the physical and developmental demands of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)