Healthcare Support Worker

Cwm Taf Morgannwg University Health Board; Wales; On-site; GBP 20,000 - 25,000; Full time

Job summary

A large health board in Wales is seeking a Healthcare Support Worker to support the nursing team in primary care. The role involves delegating clinical duties, assisting with monitoring patients, and providing health promotion advice. Candidates with NVQ Level 3 in Health and Social Care and relevant experience are preferred. This role offers various employee benefits and a welcoming workplace culture.

Benefits

Generous leave

Flexible work

Access to ongoing learning and development

Qualifications

• Experience in delegated clinical tasks within a primary care setting.
• Knowledge in physiological measurements like blood pressure and ECG.
• Experience working in a secure setting is advantageous.

Responsibilities

• Support Registered Nurses in patient management.
• Assist with clinical tasks and health promotion advice.
• Prepare clean and stocked clinical environments.

Skills

Delegated clinical duties

Phlebotomy

Basic wound management

Health promotion advice

Monitoring physiological measurements

Welsh Language Skills (Level 3)

Education

NVQ Level 3 in Health and Social Care

Tools

Primary care computer software (Vision or EMIS)

Job description

Healthcare Support Worker

The closing date is 11 November 2025

The post holder will work as a member of the Primary Care Nursing Team under the direction of the lead nurse. The Health Care Support Worker will support Registered Nurses, General Practitioners and other health care professionals in the assessment, treatment and management of patients presenting in primary care settings. The health care support worker will work as part of the nursing team within standard operating procedures, and Registered Nurses and General Practitioners are available for reference. The post holder will assist with specified delegated clinical tasks that include the provision and monitoring of Chronic Disease management providing a caring, patient focused service at all times.

Main duties of the job

• Carry out delegated clinical duties within HMP & YOI Parc.
• Undertake Phlebotomy clinics and dry blood spot testing.
• Perform physiological measurements such as blood pressure monitoring, pulse monitoring, waist circumference measurement, weight monitoring.
• Providing any necessary Health Promotion advice to patients and carers e.g. Smoking Cessation, Weight Management Support, Alcohol Consumption.
• Undertake Spirometry testing, and record result in patient information.
• Undertake ECG monitoring.
• Participate in the administration of immunisations under a Patient Specific Directive following a period of training i.e. B12, influenza and pneumococcal injections.
• Perform basic wound management under the supervision of a Registered Nurse following appropriate training and assessment.
• Prepare the clinical environment for the patient ensuring the treatment area is clean, stocked and tidy.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; while the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve.
• We treat everyone with respect.
• We work together as one team.

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team‑oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Person Specification

Knowledge and skills

• NVQ Level 3 in Health and Social Care (or equivalent); Physiological measurements training i.e. Blood Pressure monitoring.
• IT literate; Proficient in the use of primary care computer software such as "Vision" or "EMIS".
• Welsh Language Speaking/Listening Skills (Level 3 and above/B2) are Desirable for this Role.

Experience

• Significant experience of working within Primary Care setting; Previous experience of working within a secure setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board