Healthcare Support Worker

Northamptonshire Healthcare Foundation Trust; Retford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization supporting prisoners is seeking a Healthcare Support Worker to provide essential care within HMP Ranby. The ideal candidate will assist in clinical procedures such as phlebotomy and maintain patient records. Suitable for individuals with GCSE Maths and English or equivalent training, care experience in health or social care settings, and a willingness to undertake training. This role requires engagement within a team to champion patient care and support efforts in a prison environment.

Qualifications

• Willingness to undertake training in clinical interventions.
• Experience working in offender health.
• Knowledge of infection prevention and control guidelines.

Responsibilities

• Perform clinical observations and document on System One.
• Assist in provision of clinics including phlebotomy and vaccinations.
• Maintain accurate records of resident care.

Skills

Clinical patient observations

Care experience in health/social care setting

Familiarity with System One

Phlebotomy training

Education

GCSE Maths & English or equivalent

Care certificate or willingness to work towards

Completion of clinical skills competency-based workbook

Job description

Healthcare Support Worker

The closing date is 02 January 2026

• Post holder works as part of the Healthcare team, providing care and support to patients within HMP Ranby in accordance with security guidelines.
• Works closely with other teams within the prison and with external agencies to meet the holistic needs of the patients.
• Can work without direct supervision, undertaking delegated tasks and reporting back to the Registered Nurses.
• Actively participates in the ongoing development of positive working relationships with prison staff.

Main duties of the job

Post holder will:

• Perform clinical observations, report abnormalities, and document on System One accurately.
• Follow appropriate infection prevention and control guidelines to protect themselves, colleagues, and patients.
• Assist in the provision of clinics including phlebotomy, vaccinations, ECGs, physical investigation clinics and wound care clinics in line with their skills and proficiencies.
• Participate in resident screenings with healthcare colleagues.
• Maintain accurate, timely, and legible records of resident care, including data input and statistical information as required.
• Contribute to the ordering, distribution, stock control and maintenance of healthcare equipment and resources.
• Participate in all aspects of healthcare admin duties as required including booking appointments, scanning patient information, and answering queries.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. We focus on delivering care that is as easy to access as possible, with many services provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, focusing on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Job responsibilities

Responsibilities are detailed in the Main duties of the job section.

Person Specification

Essential

• GCSE Maths & English or equivalent Fundamental Skills Level 2 in Maths & English, or willingness to undertake.
• Care certificate or willingness to work towards.
• Completion of a clinical skills competency-based workbook or equivalent relevant experience to vocational qualification level 3, or willingness to undertake.
• Knowledge of clinical patient observations.
• Willingness to undertake competencies supported by clinical skills training and education to gain theoretical underpinning knowledge in a range of clinical interventions and use of test equipment (e.g., blood glucose monitors, venepuncture, etc.).
• Care experience working in a health or social care setting.
• Experience of working in offender health.
• Experience using System One.
• Phlebotomy training.

Desirable

• Care certificate.
• Experience in a healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer name

Northamptonshire Healthcare Foundation Trust