Healthcare Support Worker

St George's University Hospitals; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the City of London is seeking a dedicated individual to join the Major Trauma Ward team. The role involves assisting with patient admissions, preparing them for procedures, and supporting trained nurses in providing high-quality patient care. Candidates should demonstrate independence as well as teamwork, upholding the values of excellence, kindness, responsibility, and respect essential to the organization. This position is pivotal in facilitating a positive patient experience and ensuring seamless operational support within the ward.

Qualifications

• Ability to assist with patient admission and discharge processes.
• Experience in supporting nursing duties such as phlebotomy and ECG.
• Strong communication skills to ensure a positive patient experience.

Responsibilities

• Facilitate patient admissions for elective and emergency procedures.
• Prepare and transfer patients to theatre.
• Support nurses in patient care and documentation.

Job description

The postholder will work as part of the Major Trauma Ward team and has a responsibility for assisting with the admission, discharge and preparation of patients for investigations and procedures, and facilitating enhanced care for neuro-rehabilitation patients. The post holder will be required to act independently and as part of the team.

• Facilitate the reception of patients being admitted for elective procedures/ emergency procedures.
• Prepare patients for and transfer patients to theatre.
• Support trained nurses with patient care including phlebotomy, ECG's, basic wound care & nursing documentation and enhanced.
• To support the line manager with operational, administrative and development of the ward.
• Ensure a positive patient experience for patients in surgery and undertake allocated audits to improve service.
• To be high profile and visible, co-ordinating the smooth running of the ward to achieve departmental, Care Group and Trust objectives, supporting the staff team and ensuring a patient-focused delivery and high quality service, We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible and Respectful and behave in a way that reflects these.

We plan to be a thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.

We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflect these.