Healthcare KOL Engagement Manager

Smith & Nephew; Watford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading medical devices company is seeking a Customer Engagement Manager to enhance their presence in the UK. This role blends marketing, project management, and customer engagement skills to develop effective strategies with healthcare professionals. The ideal candidate will have a marketing mindset, project management experience, and a background in the healthcare or medical devices industry. Offering a hybrid work model along with generous perks including bonuses, healthcare plans, and flexible vacation options.

Benefits

Generous annual bonus

Flexible vacation and time off

Private health and dental plans

Discounts on gyms and fitness clubs

Qualifications

• Proven ability to design and deliver impactful engagement strategies.
• Experience working with internal stakeholders across multiple functions.
• Strong communication and negotiation skills.

Responsibilities

• Lead development of cross-functional KOL strategy across the UK.
• Map and nurture relationships with influential healthcare professionals.
• Create structured engagement plans to drive policy and practice.

Skills

Marketing mindset

Project management skills

Excellent communication

Customer facing experience

Analytical thinking

Job description

A leading medical devices company is seeking a Customer Engagement Manager to enhance their presence in the UK. This role blends marketing, project management, and customer engagement skills to develop effective strategies with healthcare professionals. The ideal candidate will have a marketing mindset, project management experience, and a background in the healthcare or medical devices industry. Offering a hybrid work model along with generous perks including bonuses, healthcare plans, and flexible vacation options.