Healthcare Assistant

The Green House Surgery; Tees Valley; On-site; GBP 22,000 - 26,000; Full time

Job summary

A local healthcare provider in Tees Valley is seeking a motivated Healthcare Assistant to join their supportive team for a fixed term of 9 months. This role involves assisting clinicians in delivering high-quality care, performing vital tasks like administering injections and conducting health reviews. The ideal candidate will have NVQ level 3, experience in primary care, and qualifications in phlebotomy. The position offers a friendly workplace and ongoing professional development opportunities.

Benefits

Friendly work environment

Professional development

Annual leave pro rata including bank holidays

Qualifications

• Experience working in Primary Care is essential.
• Qualified to administer various vaccines and conduct ECGs.
• Experience in performing phlebotomy.

Responsibilities

• Assist in the delivery of patient care protocols.
• Conduct blood tests and assist with minor surgeries.
• Manage clinical equipment and maintain health records.

Skills

Qualities under pressure

Effective communication

Team collaboration

Education

NVQ level 3 or Care Certificate

Phlebotomy qualification

Vaccines and immunisations training

Job description

Healthcare Assistant - fixed term for a minimum duration of 9 months

We are seeking a motivated HealthcareAssistant (HCA) to join our supportive team to cover a period of maternityleave. The post holder will work as an integral member of the general practice team,providing support to clinicians in delivering high quality care. The role of the Healthcare Assistant isessential in supporting our patients with undertaking investigations such asblood tests, ECGs, annual health reviews for long term conditions, immunisationsand other injections. These investigationsinform the baseline management of our patient population.

We reserve the right to close this job advert before its listed deadline if a high volume of applications are received or suitable candidates are identified early.

Main duties of the job

Working under the direct supervision of the Business Manager & the Clinical supervisors and strictly in accordance with specific Practice guidelines and protocols (and where necessary, a patient specific direction), the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care.

About us

Our existing clinical team consists of 4 GP Partners, Salaried GP, Nurse Practitioners, Practice Nurses, Advanced HCAs, HCAs, Phlebotomists, Pharmacist and Pharmacy Technicians.

Our resolute team provides an evolving healthcare and medical service to meet the varying needs of our patients, and, in turn, provides what we believe is a sustainable model of Modern General Practice. We have an overarching vision of Putting Patients First and providing services that tailor their needs, which we strive to achieve through brilliant leadership, mentorship, teamwork, communication, problem- sharing and solving, training, education and continued development.

We have excellent public transport links (Redcar train stations are within walking distance) and have ample free on-site parking.

The employment package we offer includes:

• A positive organisation culture with a friendly, supportive team; it's a nice place to work.
• Salary negotiable depending on experience for the right candidate based on skills and experience.
• A named mentor.
• Five weeks annual leave pro rata plus a pro rate share of the bank holidays.
• An employee support package (with access to personal support resources).
• Regular team meetings; including clinical educational meetings and regular clinical meetings.

Job responsibilities

Duties and Responsibilities:

ECGrecording

Phlebotomy(including blood tests for specialist clinics, such as CHD or Diabetic clinic)

Chaperoningduties

Processingand management of laboratory samples requested by GPs/Nurses

Cleaningand Maintenance of clinical equipment register to ensure that servicing andcalibration of equipment is carried out in line with manufacturersrecommendations (generally annually)

Vaccine/coldchain storage, monitoring and recording

Surgicalequipment and vaccine re-stocking and stock rotation

Preparingand maintaining environments and equipment before, during and after patientcare interventions including assisting GPs during the performance of minoroperations

Assistingin the assessment and surveillance of patients health and well-being

Undertakingspecific clinical activities for named patients that have been delegated andtaught specifically in relation to that individual

Helpingto raise awareness of health and well-being and how it can be promoted

Assistingwith the collection and collation of data on needs related to health andwell-being

Theadministration of injections (e.g. Influenza, B12 etc.) under the strictdirection of a Patient Specific Direction.

HealthyHeart MOTs

Wellperson checks (such as senior screening)

Urinedips for analysis

Monitoringof blood pressure

Assistingwith minor surgery operations

Maintenance of the Practice Clinical equipmentregister, ensuring that all clinical equipment is serviced and calibrated inaccordance with the manufacturers recommendations. This also involvesarranging the annual clinical equipment check.

Maintaining the stock of patient informationleaflets to ensure they are current and relevant, ordering new stock anddisposing of old stock as necessary.

TheManagement of patients who are stable on anti-coagulation (using the coagucheck machine).

Dopplers

This list is not exhaustive and it isreasonable that the post holder takes on additional duties that arecommensurate with the role.

Confidentiality:

All staff are contractually bound bythe terms of the NHS Code of Confidentiality.

In the course of seeking treatment, patients entrust us with, orallow us to gather, sensitive information in relation to their health and othermatters. They do so in confidence andhave the right to expect that staff will respect their privacy and actappropriately

In the performance of the duties outlined in this JobDescription, the post-holder may have access to confidential informationrelating to patients and their carers, Practice staff and other healthcareworkers. They may also have access toinformation relating to the Practice as a business organisation. All suchinformation from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, otherhealthcare workers or the business of the Practice may only be divulged toauthorised persons in accordance with the Practice policies and proceduresrelating to confidentiality and the protection of personal and sensitive data

Health& Safety:

Thepost-holder will implement and lead on a full range of promotion and managementof their own and others health and safety and infection control as defined inthe practice Health & Safety Policy and the practice Infection Controlpolicy and published procedures. This will include (but will not be limitedto):

Usingpersonal security systems within the workplace according to Practice guidelines

Awarenessof national standards of infection control and cleanliness and regulatory /contractual / professional requirements, and good practice guidelines

Responsiblefor the correct and safe management of the specimens process includingcollection, labelling, handling, use of correct and clean containers, storageand transport arrangements

Managementand maintenance of Personal Protective Equipment (PPE) for the practiceincluding provision, ordering, availability and ongoing correct usage by staff

Responsiblefor hand hygiene across the practice

Ownershipof infection control and clinically based patient care protocols, andimplementation of those protocols across the practice

Activeobservation of current working practices across the practice in relation toinfection control, cleanliness and related activities, ensuring that proceduresare followed and weaknesses / training needs are identified, escalating issuesas appropriate

Identifyingthe risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Makingeffective use of training to update knowledge and skills, and initiate andmanage the training of others across the full range of infection control andpatient processes

Monitoringpractice facilities and equipment in relation to infection control, ensuringthat provision of hand cleansing facilities, wipes etc are sufficient to ensurea good clinical working environment. Lack of facilities to be escalated asappropriate.

Safemanagement of sharps procedures including training, use, storage and disposal

Usingappropriate infection control procedures, maintaining work areas in a tidy,clean and sterile, and safe way, free from hazards. Initiation of remedial /corrective action where needed or escalation to responsible management

Activelyidentifying, reporting, and correction of health and safety hazards andinfection hazards immediately when recognised

Keepingown work areas and general / patient areas generally clean, sterile,identifying issues and hazards / risks in relation to other work areas withinthe business, and assuming responsibility in the maintenance of generalstandards of cleanliness across the business in consultation (whereappropriate) with other sector managers

Undertakingperiodic infection control training

Routinemanagement of own team / team areas, and maintenance of work space standards

Wastemanagement including collection, handling, segregation, container management,storage and collection

Spillagecontrol procedures, management and training

Decontaminationcontrol procedures, management and training, and equipment maintenance

Maintenanceof sterile environments

Equalityand Diversity:

The post-holder will support theequality, diversity and rights of patients, carers and colleagues, to include:

Actingin a way that recognises the importance of peoples rights, interpreting themin a way that is consistent with Practice procedures and policies, and currentlegislation

Respectingthe privacy, dignity, needs and beliefs of patients, carers and colleagues

Behavingin a manner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights.

Personal/ProfessionalDevelopment:

In additionto the successful completion and attainment of NVQ3 Healthcare Assistant, thepost-holder will participate in any training programme implemented by thePractice as part of this employment, such training to include:

Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development

Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work

Quality:

Thepost-holder will strive to maintain quality within the Practice, and will:

Alertother team members to issues of quality and risk

Assessown performance and take accountability for own actions, either directly orunder supervision

Contributeto the effectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performance

Workeffectively with individuals in other agencies to meet patients needs

Effectivelymanage own time, workload and resources

Communication:

The post-holder should recognise the importance ofeffective communication within the team and will strive to:

Communicateeffectively with other team members

Communicateeffectively with patients and carers

Recognisepeoples needs for alternative methods of communication and respond accordingly

Contributionto the Implementation of Services:

Thepost-holder will:

ApplyPractice policies, standards and guidance

Discusswith other members of the team how the policies, standards and guidelines willaffect own work

Participatein audit where appropriate

Person Specification

Qualifications

• Qualified to NVQ level 3 or Care Certificate completion. Qualified in administering vaccines and immunisations. Qualified in phlebotomy.
• Experience of working in Primary Care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.