Healthcare Assistant

NHS; East Cowes; On-site; GBP 20,000 - 24,000; Part time

Job summary

A healthcare provider in East Cowes is seeking a part-time Healthcare Assistant (HCA) to join their team. This role focuses on patient care and supporting clinicians in various tasks. The ideal candidate will have a background in healthcare, excellent communication skills, and the ability to work well in a team. Training will be provided to a suitable candidate. The position offers flexible hours and a welcoming work environment.

Qualifications

• Minimum of 1 year of healthcare experience.
• Previous experience in general practice or the NHS.
• Chaperoning experience.

Responsibilities

• Assist clinicians in emergency management of patients.
• Record patient and clinical appointment information.
• Perform health checks and assist with patient care.

Skills

Excellent communication skills

Problem-solving skills

Good IT skills

Ability to work as part of an integrated multi-skilled team

Education

GCSE grade A to C in English and Maths

NHS Care Certificate or working towards this

NVQ level 2 or 3 in Health and Social Care

Tools

SystmOne

Job description

Job Summary

Hours per week: 18 to 21.5. Ideally include a Monday - flexible on other days/hours.

Salary: Band 3 equivalent.

This is a chance to work in a caring environment where your contribution truly matters. We are looking for someone who finds patient care and working as a team rewarding. The role can be demanding at times so we are looking for someone who is also resilient and has a can‑do attitude. Prior experience of working in general practice or the NHS is required, but not experience of all aspects of the role. Training will be provided to a suitable candidate to become an excellent general practice HCA.

Responsibilities

• Clinics are clean, tidy & stocked
• Blood pressure, height, weight, pulse & temperature
• Phlebotomy
• Chaperoning
• NHS Health checks
• ECG recording
• Urinalysis
• Maintenance and testing of medical equipment
• Ordering, rotation & maintenance of clinical stock levels
• Re‑stock clinical rooms and storage cupboards
• Recording refrigerator temperatures
• Collection of specimens as directed
• Flu vaccinations
• Routine immunisation & B12
• Record patient and clinical appointment information on the clinical system
• Recognise changes in the patient’s observations which must be reported and acted on
• Assist clinicians in emergency management of patients
• Enable patients to access appropriate professional care within the practice team
• Appreciate the Principles of Healthy Living
• Provide relevant health promotion literature for patients
• Undertake and record patient health checks, including blood pressure readings, urine testing, and medical history taking
• Attend any training required for the role
• Prepare and maintain environments and equipment before, during and after patient care interventions
• Test urine specimens using appropriate equipment and record results
• Assist with the collection of health and well‑being data
• Help raise awareness of health and well‑being and how it can be promoted
• Assist clinicians in the emergency management of patients (e.g., CPR, anaphylaxis, haemorrhage, fits and faints, hypoglycaemia)
• Attend relevant training and meetings as required
• Perform other clinical tasks as trained and agreed to meet the needs of the practice
• Liaise with patients for a specific health register
• Advise on health promotion
• Vaccine/cold chain storage and monitoring
• Maintain vaccine stock levels and stock rotation
• Work additional hours, including at weekends, to accommodate the needs of patients (e.g., for flu/COVID vaccine clinics)

Special Job Requirements – Essential

• Chaperoning
• Following protocols and clinical guidelines
• Home visits
• Requirement to provide extended access in line with practice or external initiatives

Essential Qualifications

• GCSE grade A to C in English and Maths
• Minimum of 1 year of healthcare experience
• NHS Care Certificate or working towards this

Desirable Qualifications

• Qualified to NVQ level 2 or 3 in Health and Social Care

Essential Experience

• Good IT skills, able to learn how to use new applications
• Previous experience in general practice/NHS

Desirable Experience

• Previous knowledge of SystmOne

Essential Qualities & Attributes

• A real people‑person who listens
• Reliable, trustworthy and conscientious
• Sensitive to patient needs
• Confident when faced with challenging patients
• Patient, polite and good mannered
• Smart, clean and well‑presented appearance
• Enthusiastic and a self‑starter
• Able to work in a team
• Able to remain calm under pressure
• Takes responsibility for own actions

Desirable Qualities & Attributes

• Flexible approach to duties and working arrangements
• Able to pick up what is happening around you and show a proactive approach to delivering excellent patient care

Essential Skills & Abilities

• Excellent communication skills
• Problem‑solving skills
• Ability to work without direct supervision
• Ability to manage time and workload
• Manage multiple tasks and conflicting demands with good attention to detail
• Ability to work under pressure and maintain a professional/effective approach
• Ability to work as part of an integrated multi‑skilled team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Job Details

Date posted: 12 December 2025

Reference number: E0049‑HCA‑CMC‑1225

Job location: Cowes Medical Centre, 200 Newport Road, Cowes, Isle Of Wight, PO31 7ER

Contract: Permanent (part‑time, flexible working)

Target salary: Band 3 equivalent.

Employer Details

Employer name: One Wight Health Ltd

Address: Cowes Medical Centre, 200 Newport Road, Cowes, Isle Of Wight, PO31 7ER

Employer website: https://onewighthealth.co.uk/