Healthcare Administration Specialist – Flexible GP Practice

Howard House Surgery; Felixstowe; On-site; GBP 23,000 - 28,000; Full time

Job summary

A healthcare practice in Felixstowe is seeking an enthusiastic Administrator to support patient care. This full-time role requires strong interpersonal and IT skills, with responsibilities including managing clinical information and working as part of a dedicated team. Ideal candidates will have experience in customer care and proficiency in using SystmOne. A competitive salary and employee benefits are offered, including NHS pension access.

Benefits

Defined benefits scheme

Life insurance

Family benefits

Health service discounts

Flexible working arrangements

Minimum 33 days annual leave

Qualifications

• Experience in customer care both face-to-face and over the phone.
• Willingness to undertake training where required.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Ensure timely recording of clinical information onto the surgery system.
• Scan, forward, and code clinical correspondence.
• Complete administration tasks in SystmOne.

Skills

Interpersonal skills

Time management

Attention to detail

IT literacy

SystmOne knowledge

Education

Basic literacy and numeracy skills

General education

Tools

Microsoft Office

SystmOne

Job description

A healthcare practice in Felixstowe is seeking an enthusiastic Administrator to support patient care. This full-time role requires strong interpersonal and IT skills, with responsibilities including managing clinical information and working as part of a dedicated team. Ideal candidates will have experience in customer care and proficiency in using SystmOne. A competitive salary and employee benefits are offered, including NHS pension access.