Health Club Team Member

The QHotels Collection; Madeley; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading hotel chain in the UK is seeking a Personal Trainer/Fitness Instructor to provide outstanding guest service and conduct gym inductions. This role requires excellent communication and multitasking skills, as you'll manage bookings and support membership sales. A level 2 qualification in Personal Training is preferred. The position offers various benefits including health club membership and discounts across hotels.

Benefits

Free health club membership

Discounts across golf

Training support

Free parking

Employee Assistance Program

Qualifications

• Personal Trainer/Fitness Instructor level 2 qualification preferred.
• Excellent customer service & communication skills.
• Ability to work under pressure and multi-task.
• Strong attention to detail.

Responsibilities

• Welcome and greet guests, make health club bookings.
• Support membership sales and enquiries.
• Conduct gym inductions and re-assessments.

Skills

Customer service

Communication skills

Ability to work under pressure

Attention to detail

Education

Personal Trainer/Fitness Instructor level 2 qualification

Job description

Overview

Do you pride yourself on providing outstanding guest service?

The important stuff:

Benefits

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• Free parking
• AND……much, much more!

What will I do?

Welcome and greet guests, make health club bookings, support with membership sales and enquiries, carry out daily checks and conduct gym inductions for all new members and regular gym re‑assessments as part of the health club retention strategy.

Is this the role for me?

• Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be preferred
• Excellent customer service & communication skills
• Ability to work under pressure and multi-task
• Strong attention to detail

Curious to find out more?

Telford Hotel, Spa & Golf Resort is located in Telford and is 4*, 114-bedroom property. Our hotel overlooks the Ironbridge Gorge with an 18 hole golf course and the dining options include the 1779 restaurant, Gorge bar & lounge, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so if you require any reasonable adjustments to any stage of the recruitment process, please let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant achieving the Silver Award.