Health Club Guest Services & Membership Advocate

The QHotels Collection; Hexham; On-site; GBP 20,000 - 27,000; Full time

Job summary

A leading hospitality chain in Hexham is looking for a dedicated individual to provide exceptional guest service in their health club. You will be responsible for welcoming guests, managing bookings, and ensuring cleanliness in the spa and gym areas. Ideal candidates will have a level 2 qualification in fitness training and demonstrate strong communication skills. The role offers various perks like a health club membership, discounts, and support for training and qualifications.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training

Employee Assistance Program

Referral scheme

Free parking

Responsibilities

• Welcome and greet guests and make health club bookings.
• Support with cleanliness of the health club and spa areas.

Skills

Excellent customer service

Communication skills

Multi-tasking

Attention to detail

Education

Personal Trainer / Fitness Instructor level 2 qualification or equivalent

Job description

A leading hospitality chain in Hexham is looking for a dedicated individual to provide exceptional guest service in their health club. You will be responsible for welcoming guests, managing bookings, and ensuring cleanliness in the spa and gym areas. Ideal candidates will have a level 2 qualification in fitness training and demonstrate strong communication skills. The role offers various perks like a health club membership, discounts, and support for training and qualifications.