Health Care Support Worker HBPoS

NHS; Guildford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading health service provider in Guildford is seeking a compassionate Health Care Support Worker for their Health Based Place of Safety. This vital role involves supporting individuals in crisis, ensuring their dignity and promoting recovery. The ideal candidate should have experience in care and relevant qualifications, including the Care Certificate. This is a full-time position that offers competitive pay and excellent working conditions.

Benefits

Flexible working

Free parking

Health and wellbeing support

Qualifications

• Experience in voluntary work within a care field.
• Ability to provide compassionate support in crisis situations.

Responsibilities

• Provide high-quality, compassionate support to individuals in crisis.
• Maintain a safe, calm, and respectful environment.
• Work alongside mental health professionals and emergency services.

Skills

Compassionate support

Crisis management

Education

Care Certificate or equivalent

NVQ Health related subject

Degree in a related subject

Job description

Overview

Health Care Support Worker HBPoS – Go back Surrey and Borders Partnership NHS Foundation Trust

The closing date is 15 October 2025

Join Our Team - Health Based Place of Safety (HBPoS)

We are seeking compassionate and committed staff to work within our Health Based Place of Safety (HBPoS). This is a vital service providing a safe, supportive environment for people detained under the Mental Health Act who require urgent mental health assessment and care.

About the HBPoS

The HBPoS is a specialist facility designed to ensure individuals in crisis are cared for in a health-focused, therapeutic setting. It plays a crucial role in safeguarding dignity, promoting recovery, and ensuring timely access to assessment and treatment.

Main duties of the job

• Provide high-quality, compassionate support to individuals in crisis.
• Maintain a safe, calm and respectful environment.
• Work alongside mental health professionals, police, and ambulance services.
• Support service users' immediate needs and escalate concerns appropriately.
• Complete accurate documentation and follow health & safety procedures.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

We look forward to receiving your application!

Job responsibilities

Please find attached job description and person specification for further information regards to this post.

Person Specification

Experience

• Voluntary work with in a care field

Qualifications

• Care Certificate or an equivalent
• NVQ Health related subject
• Degree in a related subject

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Surrey and Borders Partnership NHS Foundation Trust

£26,240 to £27,928 a year incl 5% Fringe HCAS