Health Care Assistants in Primary Care

Church Street Medical; Tewkesbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant healthcare practice in Tewkesbury is looking for Healthcare Assistants to join their dedicated team. The role involves supporting qualified nurses in delivering high-quality patient care while maintaining the clinic's standards. Candidates should have excellent communication and interpersonal skills, as well as a relevant Phlebotomy certificate. Opportunities for future role development are available for the right candidates. Flexible working patterns are offered in this dynamic environment.

Qualifications

• Ability to carry out designated tasks with minimal supervision.
• Experience in Phlebotomy is desirable but not essential.
• Knowledge of clinical IT systems and confidentiality.

Responsibilities

• Assist qualified nurses with patient care tasks.
• Communicate effectively with patients and staff.
• Maintain cleanliness and stock levels in the nursing area.

Skills

Communication skills

Interpersonal skills

Confidentiality

Time management

Basic computer skills

Education

Phlebotomy Certificate

Good standard of education, including English and Maths (GCSE A-C)

Job description

We are offering a greatopportunity for 2 new Healthcare Assistants to join our join our dynamicand responsive team who are committed to providing accessible, high-qualityhealthcare. Church Street Medical is a thriving practice set in the historicriverside town of Tewkesbury Our commitment to our patients is demonstrated byour organisation being one of the first to recruit Nurse Practitioners,Clinical Pharmacists and Paramedics who support our team in the surgery. Wecontinue to invest in a broad range of new technologies to support the deliveryof primary healthcare in these busy times.

Main duties of the job

You will need, Relevant experience, which includes skills such as stitch removal, ECGS,dressings, wound care management, samples processing, urinalysis andvaccinations. These are just of few of the variety of skills within the role,along with the lifestyle advice in managing long term conditions.

You would be working alongside a part of ateam but also autonomously with effective time management skills and patientappointment bookings.

Future role development for the rightcandidate if a requirement is needed in surgery

Take a holistic approach to lifestyle advice on diet, smoking, alcohol intakeand exercise.Undertaking long-term condition health checks and liaising with the relevantnurses.Good standard of education including qualification in English and Maths (GCSEgrade A-C, or equivalent)Use of clinical IT systemsKnowledge of Information Governance and Caldicott PrinciplesUnderstanding of Clinical GovernanceAbility to handle sensitive and confidential informationExcellent interpersonal skills and time managementExperience in Phlebotomy is desirable but not essential, for the rightcandidate, training will be provided.Flexible to meet the demands of the post and the ability to adapt to achanging environment.

About us

Who are we?

Church Street is part ofInspire Healthcare who has five practice sites across Cheltenham, Tewkesbury& Cirencester. We currently employ 26 doctors, 35 nurses and over 50non-clinical staff to care for our 34,000 patients (with our list sizes growingevery day!).

For more information, pleasevisit our website www.inspire-healthcare.co.uk.

Job responsibilities

Job Summary:

The Health Care Assistant will carry out assigned tasks involving direct care in support of, and supervised by, a registered nurse.

Knowledge, Skills and Experience Required:

To assist and support all qualified nurses sharing the responsibilities for achieving the following objectives:

• Provide and maintain the standard of patient care required by the NMC Code of Professional Conduct and Surgery Policies and Procedures.
• Use resources efficiently.
• Contribute towards the establishment of an environment conducive to good patient/staff morale and inter-personal relationships.
• Play an active role in developing and supporting the nursing team.

KEY AREAS:

Roles and Responsibilities:

• Carry out designated tasks as instructed by the Qualified Nurse.
• Acknowledge the need to demonstrate confidentiality relating to patient information and records.
• Communicate promptly, effectively and courteously to patients, staff and visitors, recognising the importance of directing enquiries to the Qualified Nurse.
• After training and assessment of competence the HCA to be able to undertake the following tasks:
• Recording of Blood Pressure
• To record height/weight of patients and smoking status
• To undertake health check screening to an agreed protocol and report any findings accurately to qualified staff
• Undertake simple dressing of wounds after assessment by qualified nurse
• Perform ECGs and 24hr ECG Monitoring
• Take appropriate blood specimens as requested by doctor/nurse
• Test urine specimens and accurately record results
• To undertake INR clinics
• To facilitate Smoking Cessation Clinics

Clerical Duties:

• To assist qualified nurses in organising clinic appointments to send patient letters and accurately record information.
• To assist in any nursing audits that may take place.

Other Duties:

• To keep all nurses rooms stocked with appropriate stores and keep all cupboards clean and tidy.
• To keep all trolleys clean and instruments clean.
• To assist with monitoring of stock levels to ensure effective use of resources.
• To restock doctors rooms as necessary and keep their procedure trolleys clean and tidy.

Communication:

• To generate and keep accurate and concise clinical records in accordance with NMC guidelines.
• To be aware of data protection issues particularly within a GP surgery.
• To liaise effectively with other health professionals both inside and outside the organisation, with regard to accepting and making clinical referrals.
• Communicate effectively with patients and relatives, considering differences in language, literacy and culture.
• As well as the nursing team there is a need to work closely with administration staff at the surgery.
• It will be necessary to attend and contribute to various practice meetings as requested. The only reason for not attending will be annual, study or sick leave.
• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Safeguarding

Contributing to the protection of children and adults from abuse and neglect using the specific skills, resources and capacity available in general practice by:

• implementing professional safeguarding responsibilities which includes continual professional development in safeguarding
• preventing abuse and neglect
• identifying abuse and neglect
• responding appropriately to abuse and neglect, including supporting victims and survivors of abuse
• having governance systems and processes in place to support safeguarding
• working collaboratively with other health colleagues, safeguarding partners and agencies.

Person Specification

Qualifications

• Church Street Medical
• Person Specification Health Care Assistant
• Job Title:Health Care Assistant
• Department:Nursing
• Grade:dependable on experience
• Summary of Job To carry out assigned tasks involving direct patient care supporting the trained nursing staff
• Essential Qualifications/Experiences:Good communication and interpersonal skills
• The successful candidate will have the ability to:
• 2Carry out designated tasks with the minimum of supervision
• 3To maintain confidentiality
• 4To undertake basic computer skills
• 5 Have a current Phlebotomy Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceExeprienced primary Care HCA £13.41 per hour

Contract

Permanent

Working pattern

Full-time,Flexible working,Compressed hours